Hopeful Journeys Counseling and Wellness Inc.
8518 Mentor Avenue, Suite H, Mentor
5.0(14 Google reviews)
8701 Mentor Ave, Mentor, OH 44060, USA3.9(130 Google reviews)
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Premier Behavioral Health Services is listed as a psychiatric clinic in Mentor, US. Contact the clinic directly to confirm which treatments it offers, its eligibility process, insurance participation, and current availability.
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8701 Mentor Ave, Mentor, OH 44060, USA
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“My mental health journey has not been a pleasant one especially as of recently trying to get a letter of reccommendation to get an Emotional Support Animal (ESA). Just a letter stating that I was pursuing to get one. I was refused by two staff at this facility. One, my therapist, Zoe stated she doesn't do that type of paperwork, but believes everyone should have an ESA. (At the same time, my significant other was able obtain a letter of reccommendation without question from a different health provider.) I was also directed by Zoe to go to my primary health provider or Jenniverre to approve the ESA instead. When I did, my healthcare provider was confused because she doesn't deal with this and can lose her license for doing so. I believe Zoe should have known this. I went back to my psychiatrist, also based upon my health care provider, Jenniverre, to get the letter of reccommendation. Jenniverre stated she "needed evidence" that I was pursing the ESA even though that was part of the reason I was in her office. I have been going here for over 6 month. I had Brianna, who seemed to only do talk therapy. Zoe helped me with grounding techinques, but when I truly need something done, this place was unable to provide. I will be gladly moving out of state and this is the reason they gave for not doing the letter of reccomendation as well. All I needed was a reccommendation, that's all. They both said it was a good idea, but they refused to be of actual help and service. If you're looking for a great service, this is not your place to go.”
“I’ve been receiving care at PBHS for years, and my experience has always been positive. The office has such a peaceful and welcoming atmosphere, and the front office staff are consistently kind, professional, and helpful. Jenniviere is truly wonderful. Her approach to care is both personalized and holistic, which makes such a difference. I always feel heard and supported. Highly recommend!”
“I've been a patient at PBHS for three years, seeing Mena on a weekly basis for counseling and Jenniviere every 1-3 months for medication management. I've only ever received outstanding care and service from every person on staff at this practice. I've never felt pressured to pursue any particular treatment protocol or regimen. Mena provides me with excellent resources to utilize outside our sessions and ensures any needs I have are met. I've never felt rushed or unheard in any of my appointments with her or Jenniviere. I highly recommend them to anyone seeking thoughtful, compassionate care!”
“Premier literally has saved my life. They are the kindest most knowledgeable mental health service I have come across I have been going there for years and the change is amazing. From when you first walk in the girls are awesome, my psychiatrists, to my amazing counselor who I am beyond grateful for. The beautiful woman who introduced me to the practice, everyone there. If you feel like you’ve exhausted your avenues you haven’t! Try premier, I promise you won’t regret it, and if you’re new try them first you won’t be disappointed. I love the whole staff And am forever grateful for them 💕💕”
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