Port Human Services

“If you have medicaid (not Medicare)I would recommend Port Human Services, for your mental health needs like: medication or substance abuse services (which if needed you will be given meds and group) i just go there for mental health but from what I've heard they're groups are good too.”

“I have been going to Port Health for many years. Initially, I saw Andrea Morgan who was great. She was kind and compassionate. Then, I got Dr. Leonhardt. I have never met such a cruel doctor. I am now forced to detox abruptly off four different medications all because I haven't been able to attend group therapy three times a week. I am a live in CNA that does hospice care, and cannot leave my patient unattended for long periods, and have only been able to attend once a week. According to SAMHSA, counseling and therapy should be tailored to the patient, because we all have different lifestyles. This is not the first time he has taken away my medications, and now will not see me. I couldn't be more truthful, and polite person, I've done nothing to warrant this. I am drug free, and attend every monthly therapy and psych appointment. I go to group one time a week. One time, I was having severe tremors in my leg causing me the inability to drive after he took away my meds, so I went there for a walk in appointment. I was refused to be seen, not given meds or any treatment. This place is awful under his leadership, and I may have a case for medical malpractice. I should also mention that the meds he has taken away, I have been on for many years, and cold turkey is severe, and should be only done under a doctor's supervision which I am not getting thanks to Dr. Leonhardt. Risk of death, seizures, hallucinations, and other major complications. To be safe, I should be tapered off that which he is refusing because my lifestyle prevented me from going three times a week. With Dr. Leonhardt not helping me, I will be checking into the ER soon as my symptoms continue to worsen without my medication. Port also claims that the state of North Carolina demands patients taking Suboxone attend 3x week. There is no such law, and if you check with any other Suboxone clinic they all have very different demands that must be made to continue treatment. Most other clinics I have checked work with your schedule, and not against it. I highly recommend to find another place for treatment, one that has actual compassion and care for human life. Update 1/24/2019: I am still very upset with the treatment, and lack of care I received at Port, and especially under the 'care' of, if you can even call it that of Dr. Leonhardt, and Geraldine Walker. Multiple times Dr. Leonhardt took me off my medication as a punishment for the fact that I worked and was only able to come to group once a week, instead of the required 3X weekly (how do people do this that work? They won't even work with you, it's impossible, and atrocious) The only person I found capable at Port was Wyconda my therapist. She truly listened to me, and I could tell she really cared about me, and people in general. My days of dealing with the devil, Dr. Leonhardt are gladly over. I am very happy to announce that I have a wonderful new doctor, and I highly recommend everyone to go see him. He is taking new patients. His name is Dr. Ferguson and he is the best doctor I've ever had. He cares so deeply for his patients, and he truly listens to what I have to say, and how I'm feeling. He is in Powellsville, well worth the drive. He abides by all laws, is by the book and does not require you to go to group at all, and unlike Port he doesn't lie to you that it is a law that you must go to group 3x weekly or at all, although he does recommend it, for it can be very beneficial to some people. With me working all the time, he understands that is best to go when time permits and it is seen as a true therapy instead of a burden or requirement and as I continue to stay free from my pain pill addiction. I have so much less stress now, and love how caring Dr. Ferguson, and the staff are. He is so great, I have made him my Primary Care Doctor. Do not waste your time with Port, or more importantly your sanity. Trust me you will lose it there. I can not speak about the legality of a case against Port, but can say it is being reviewed. Wish you all the best of luck.”

“My family and I have been going to port for a very long time and have always had problems with them. The psychiatrists just up and leave and no one notifies you. So when your appointment comes and you get to the office, THAT'S when you find out. And by then, you have no medicine refills. This happens ALL the time. Recently they did something highly illegal and I won't go into it 100% - I just stress to everyone to be very cautious of this place. The only competent person working there is an assistant named Benita. After this recent incident, we have chosen to no longer go to port and will be contacting Trillium to notify them about what has happened.”

“Been goin' there since 2012, & they've changed my life in every way. From friendly & knowledgeable staff to their courteous & encouraging culture, Port Human Services is my #1 pick for premium mental healthcare at an EXCELLENT value. In addition to addiction counseling & help w/ my intellectual challenges, the folks at Port have been integral in my personal growth & development. I often recommend Port Human Services to everyone. :-)”