PORT HEALTH | Rocky Mount Clinic

“My so-called medical provider was a face on a computer screen and did not bother to review my medical history questionnaire of medications list before informing me she would not prescrible the medications my former providers had prescribed sucessfully for over a decade. This person is obviously is a disgrace to the medical profession. THis place is a fraud.”

“I had a very disappointing and unprofessional experience today while speaking with your receptionist over the phone. I called with a simple question and was met with a rude tone and a complete lack of respect. What was most upsetting is that, during the conversation, the receptionist actually told me, “You need to fix your tone when you’re talking to me.” This was completely unnecessary and out of line, especially considering I was speaking calmly and simply trying to get information. As a customer/patient, I expected to be treated with courtesy and professionalism. Instead, I was made to feel like I was doing something wrong just for calling. This kind of behavior is unacceptable and reflects poorly on the entire office. I hope management takes this seriously and addresses this issue, as no one should be made to feel disrespected or uncomfortable for asking a question.”

“This place saved life's. They are closed in Rocky mount now because all the layoffs and businesses that closed, because the town's missing so much money. SMH”

“Every since l,ve been going to port health they have been of great therapy to me,l was in a lot of grief when l first started when l did group therapy and the one on one therapy it made a lot of difference, l was able to get that knot out of my stomach that was there so long and l was able to interact with others, port health is my second family l wouldn't have it any other way!”