Pennsylvania Counseling Services (Carlisle / Children's Services)

“I would give 0 stars if I could. The therapists are either far from professional or they don't connect with you at all. The psychiatrist in particular, Mandy, is HORRIBLE at her job. The only thing she's worried about is depression and anxiety. God forbid you have any other mental illness because Mandy WILL NOT treat it. She won't give you the meds you need even if you've been on them before. She constantly says she "doesn't believe" in a lot of medications and is focused more on side effects of them than anything else. She tries to see patients every TWO WEEKS, and when she asks if the meds are working and the client says no because it's only been TWO WEEKS, she gets an unprofessional attitude. This woman must've gotten her psychiatry license off the back of a cereal box.”

“Imagine you’ve gotta go into work and your sitting in your car with depression and anxious but this is new, this was caused by this place., somewhere that is supposed to deal with these kind of things and help with them. Two of my kids have went here and I’ve missed both evals I was alright eventually after dealing through their games on them saying it’s my fault they didn’t reach out for me to attend by phone., but what really caused was hearing the things said about me in my absence and i wasn’t very happy on the first time but this one was ridiculous when I got a post update from my ex and im very displeased especially if they were spoken in front of my kid., I don’t like this office, I love my kids but I feel villainized and crappy over how it all has went!”

“Does not allow the patient to receive medications that they need. I needed adhd meds an because i am not at school or my job "doesnt require it" was loads of trash.”

“DO NOT go here! I had an appt yesterday, which I was going to be on time for (a couple of mins late, which was ok) and due to circumstances beyond my control, I ended up being almost an hour late, of which I let them know TWICE via a courtesy call. Counselor called back and said "Sorry. You're a no show. We're gonna have to discontinue service". Also, telehealth with this individual was IMPOSSIBLE. I could never get into the portal. I told hm this several times and he didnt bother to even help me. This person was also rather rude. ( a little condescending at times) and would blame me for things I couldn't control. He kept wanting me to discuss things that I felt uncomfortable with and I told him that really didn't want to, but he kept pressuring me to do so. He says it was to "deal with my grief". Dude, I don't want to do something and I told you once already, you need to respect that! Also., he was impossible to get a hold of, because, according to the front desk, he would always" be in a session". I would call and leave several messages, and he would return them at strange times. ( for ex, one time, at 7:00pm on a Friday night), when I was tired from work and wanted to relax. Looking for another counselor. He's also very critical/narcissistic.”