Penn Psychiatric Center

“I like Penn psy. The desk lady is nice and Katie andother women. And Andrew my therapist. Is very good therapist. I do recommend him. Andrew is very honest and helps me to recovery from mental health issues and very good therapist. And Lisa is very good med check doctor. I saw Lisa for 7 years. And Penn psy is a great place. And has glbtq support group therapy and not good parking though. And u can walk to Dunkin donuts for drink and snack. And the phoenixville hospital is right there. And they help me a lot.”

“This practice is awful. Sough help for my daughter and the Dr she saw was short upped her medication without giving a reason and refused to speak with me about daughters care even through all forms were filled out. Switched to Alpine where her new Dr is amazing and wants to help her not just collect a paycheck. DO BETTER PENN.”

“Do not use this provider!!! They do not return phone calls if you need to reschedule the don’t call you back they just claim you missed an appointment and will discharge you from the program. You will not have consistent care if you choose this provider, highly recommend against it. I was with them for years and they attempted to discharge me multiple times on false accusations that I had screen shot proff i attempted to reschedule my last appointment. They didn’t care. And because they failed to call in a pre authorization on my medication I had to go 2 weeks without meds. Very dangerous and negligent practice.”

“Less than 1 star would really be more correct. Run far away...for your own safety and mental health do not. I have multiple issues. Recently however I was hospitalized due to medication complications. I immediately called to set up an appt due to the meds being stopped cold turkey by the hospital. They sched me an appt 2 weeks out! Ive sat in withdraw for 2 weeks and today some computer issue or what they blamed on me happened and I am left with another 2 week wait. I paid out of pocket for my visit yesterday, did the online check in this am, and the signature for the tele. They stated no signature. Okay fine. Help me reschedule. I had sat on zoom for 20 minutes at this point assuming they were behind. They had canceled my appt. No notice because of said missed signature. Okay. You took my money over the phone with me last night and I checked in! New they're taking $50 of my appointment fee to send a bridge script. Okay....but this med has not worked and is making me ill. I was bawling on the phone. The cold office staff has no compassion whatsoever. Now theyre sending in a medicine that isnt helping and im stuck waiting another 2 weeks for help. This place needs to be shut down.”