Peninsula Outpatient Center - Knox

“If I could give this place negative 20 stars I would. They cancel your appointments and then reschedule them and then you go without meds for so long because they can’t get their crap together. Unorganized. Unprofessional. Sloppy. Irresponsible. And simply do not care. This place is what you call a joke. That’s why it has a 2.2. The only thing good about it is the Dr. my children see.”

“I have some horrible experience i live outside here for pretty much a whole life the stuff done to me rude love actually hospital helped university of Tennessee some of family burial here name of family from another city in pavilions im not what medicine if i have hip replacement maxillofacial jaw surgery orchiectomy missing spine fracture paperwork i cant walk”

“As of 2/13/2026, Covenant Health implemented a system-wide policy change that eliminated all long‑term therapy at Peninsula Behavioral Health in Knoxville, TN. Peninsula is a division of Covenant Health, and this directive came from Covenant’s corporate leadership not from the clinicians providing care. Under this new policy, every existing long‑term therapy client was abruptly shifted into short‑term therapy with a strict 20‑session limit, followed by a mandatory one‑year ban from returning. This change was made without advance notice, transparency, or any plan to ensure continuity of care for people who depend on stable, ongoing support. Therapists were not given the authority to make exceptions based on clinical need, and clients were left to manage the consequences of a corporate decision that directly disrupted their treatment. The rollout has been poorly handled and has caused significant destabilization for many in the community. If you are seeking consistent, long‑term therapy, be aware that Covenant Health no longer allows Peninsula to provide it. This policy represents a major reduction in available mental health services in the region and has left many clients feeling abruptly cut off and unsupported.”

“If i could give a minus 5 stars i would. Their facility and I call it that because there is no medical or mental health care that occurs at that place. All the doctor and nurse practitioners have left and care has totally disappeared. The big beautiful healthcare bill or not you still have a service to provide to your patients or former patients because we are all without. Words will not express how I really feel but my son is the one that has to suffer. The pharmacy on the other hand is excellent.”