Pathways Center Griffin Office

“The front desk staff is always so kind, which is honestly rare to find. Mr. Kevin De La Rosa is just as great—he takes the time to listen and always provides helpful information and guidance on the best steps to take for my child. I truly appreciate the care here and would definitely give this place 5 ⭐️!”

“The psychiatrist prescribed me medications without a diagnosis. I specifically said I have fainting spells/low blood pressure issues and fears about hyper extended shock/sudden cardiac death syndrome. I had an episode and the pharmacist said stop taking the meds because I was on one that was not designed for people with those issues. A male therapist spoke to me in sexual insinuations. I tried to get help elsewhere and apparently this centers misconduct reputation proceeds them, because there was a fixation on if I was lying about being innocent of screwing that one token black guy like everyone else. (Why would I relate to a man who acted so juvenile and seemed to have a whistful eye for kids toys?) I have a paranoid disorder and absolutely need others to be honest with themselves and not play mind games with me. (The complaints line individual would not gove me her name after multiple talks) My mind plays enough tricks on me already, so none of this would resolve within itself. I needed other clinics to establish facts and reality.”

“It seems as if nobody wants to go to work at this company as well as nobody wants to actually listen to anything That a patient needs to say. They hide behind a façade of caring and they hear you, but don’t listen to you.. It is a real problem if you’ve been taking medication for a very long time and have them tell you know your entire life is a lie.”

“I appreciate the care my son receives at Pathways Behavioral Health in Griffin. However, I’ve had some uncomfortable experiences with one of the front desk staff members. She was once very professional, but recently her tone has felt sharp and unkind. On one occasion, she commented about me getting my son to his appointment on time while sitting behind the desk eating, which felt inappropriate. The clinical staff provide good care, and I hope the professionalism at the front desk can better reflect the compassion shown by the rest of the team.”