Outreach Management Services

“My experience was not that great. Even after requesting that no one be in the room except me and my doctor, they always wanted to have a student in there too. I usually don't mind this when asked by doctors but they didn't ask permission here at all and at every visit I had to request this over and over and sometimes I just let it go. Also, at my last visit, my doctor got angry at me because I was feeling bad and wasn't improving with much attempt to help. She raised her voice at me in anger because I had been feeling bad. I started crying and of course the student was there and thankfully she came to the rescue while my doctor proceeded to take a phone call while I was being treated. I found that odd since it is a place that people come to when they are sick. Gaston county needs to step up more when it comes to mental health and their patients.”

“Office on Armstrong is friendly and inviting. Therapists and Counselors always abatible and are able to fit patients in as quickly as possible. Great experience for a 10yo”

“They are hard to get ahold of & very slow at returning your call. Appointments are set out too far, in some cases. The crisis hotline was not answered and the mailbox was full.”

“My case worker is Sarah James Saunders. It is a pleasure having her as my case worker. Mrs. Sarah goes above and beyond to answer my questions and give me all the resources that I need. Mrs. Sarah calls every few weeks to make sure I am doing okay and to find out if there is anything that I need. I really enjoy her as my case worker, she does a great job”