Oceans Behavioral Hospital — Tupelo

“COMMUNICATION, COMPASSION, & CARE All of the above were EXCELLENT at the Oceans Behavioral Hospital. The staff were informative and caring. The staff contacted me daily with every decision or program that needed to be done to ensure the health and healing of my child. If I could give them a 10 out of 5 stars I would. They were the epitome of professionalism, care, and genuine concern for our family. I am extremely grateful for all they did to give my child the tools she needed to move forward positively in her mental and physical healing. Blessings.”

“This place arranged for my brother to be transported from Baptist Desoto to their facility in Tupelo. While at the facility my brother was sent to Tupelo regional medical center because of reaction to medication that he was given at Oceans. When regional medical center discharged him he was told that oceans did not have room for him and told me that I would have to provide transportation for him. Oceans said that once they transferred him to regional medical center that he was no longer their problem.”

“I have given the outpatient program two tries. I came here after a low point in my life due to a suicide attempt. My first time around I was with the therapist Ms. Keisha. Genuinely one of the kindest people. You could tell she had a sweet, genuine soul. I stopped going because despite being in my mid twenties, I was put in a group with people 50+ and the group was not helpful for me. Most of our group sessions were Ms. Keisha getting me to explain the group topics to my fellow group members, so I did not feel like I was improving. Fast forward a few months, I hit another low point in my life. I came here to the outpatient program again because I remembered Ms. Keisha. My second time around Ms Keisha is not there anymore and I am put with a new therapist, Jacob. Jacob was the best therapist I have ever had. I completed my IOP program with Jacob and then went on to the PHP program. I was still with Jacob. I had worked closely with Jacob almost every day of the week for two months. The end of my PHP program was set for sometime in March, but March is a difficult month for me so I informed Jacob and asked for my program to be extended. I felt very cared for and safe there at this time. I looked forward to going. I felt like through Jacob's help I was improving exponentially. Then, towards the end of my PHP program they gave my group a new therapist. She is great. I have no problem with her. My problem is, why am I being placed with a new therapist towards the end of my program? Nothing against her, it is just I should not be having to go over everything again with a whole new therapist towards the end of my program. Especially after I told Jacob how difficult March was for me. I brought this issue up with Eddie who I will say tried to work with me. But the whole thing just left a bad taste in my mouth. I left and cried the rest of the day. Also, Megan doesn't seem to care about patients. I have had two interactions with her where I was standing at the front desk for five minutes and she just kept working while I was standing there looking at her. It doesn't take 5 seconds to acknowledge a patient. I would know. I have worked in a mental health facility as a nurse aid. I came here because I had reached a critical point with my mental health back in January. My mental health is in a worse place now than when I started two months ago. And they have put a bad taste in my mouth about even seeking help concerning my mental health. Every therapist cancels or changes on me. This place was no different. They have made me feel that I am the problem and what is the point of seeking help for my mental health if the end result is always the same?”

“half of the staff give 0 care at all n are basically just there to get paid, the therapist mrs lexi absolutely sucked and tells peoples mothers things that she assumes and yeah no”