Oceans Behavioral Hospital of Greater New Orleans – Bellemeade

“An absolutely horrible place that left me with trauma that I had to process through. I was admitted there in 2023 but I’m not going to let y’all slide on this one. I went to the emergency room at lallie kemp hoping to get SLEEP MEDICATION after experiencing months of insomnia and a few nights of getting 0-3 hours of sleep. I TOLD them that I felt like I needed sleep and counseling. I didn’t know I’d be sent to a behavioral hospital, they didn’t tell me. They gave me something to sleep in a room and then the next thing I know, I was being awakened and was sent to Oceans in the middle of the night. They held me there for 10 days, while I was showing absolutely NO signs of being a threat to myself or anyone else. I was coherent and much more aware than they would have preferred me to be. I was aware of every single moment of agony there. THEY were causing the distress by keeping me there. I had no history of mental health issues. They refused to provide me with deodorant, a toothbrush, and a hairbrush. They would literally take it during the middle of night, in an attempt to make me appear ‘disheveled.’ But I was in my right mind and knew exactly what was going on. And I had to go and ask for these basic hygiene products that they took from me. When I was finally ‘released’, I requested MY medical records from them by PHONE, EMAIL, FAX, AND IN PERSON AT THE FACILITY. And they REFUSED to give them to me, due to HIPPA BUT I WAS THE PATIENT. HOW COULD I NOT HAVE A RIGHT TO MY OWN MEDICAL RECORDS???? And to this day, they never gave them to me. So, I couldn’t see what kind of lies and falsified statements they wrote about me while I was there. It still upsets me how they refused to give me my own records and I had NO one to advocate for me to get those records. Of course, if they weren’t going to give it to me then they certainly wouldn’t give them to my family. And someone has to put a stop to this. They’re literally causing unnecessary trauma to people and playing with people’s minds and mental health, and they are NOT being held accountable for it. I could’ve actually LOST my mind just from being admitted there. Very sick operation that this state is allowing to continue to be ran. Jose Rodriguez and Aida Craig Robertson, you should be ashamed. Mental health is fragile and so is the mind.”

“Worst experience of my life being here. I was sent here on what was supposed to be just a 72 hour hold and they kept me for 8 days and never once explained why. They give you medications and don’t explain what they are giving you or what they are for. I was in fear for my life because I had a roommate who was threatening me and they did nothing about it but let me sleep in a “quiet room” where I had to drag my mattress out of my room every night to sleep there. The day time staff was horrible to the patients, especially the elderly. Saw multiple times where elderly patients were abused in this facility. I NEVER want to go back to this facility again. I hope no one in my family ever has to go to this place again. I now have PTSD from being in this place that I am now working through with my out patient therapist. I would give this place negative stars if I could!! THE WORST EXPERIENCE IN MY LIFE!!!”

“If I could give this place no stars, I would. I was held here against my will during Mardi Gras and refused to take the medicine they prescribed me. For the simple fact that I have been prescribed depakote and risperidol in the past and I do not react well to antipsychotics. The nurses constantly berated me and treated me like I had no idea what I was talking about when it came to my personal mental health history. The doctor was only in one time and diagnosed me with schizoaffective disorder all because I said the one sentence “I don’t know, this is honestly all feeling set up to me”. The staff at Touro hospital were looking at my TikTok and Facebook before I was transported to oceans. Thats why I said that…I don’t hallucinate, Now I was experiencing psychosis due to the stress I was under. I’m prone to experiencing that during times of immense stress and I had recently been evicted and was homeless. But that doesn’t change the fact my primary diagnosis’ are ADHD and autism, which I am properly medicated for again. Holding people against there will is NOT HELPFUL. At no point during this was I a danger or threat to myself or others. The worst I do was cuss out the redheaded charge nurse who was SO NASTY towards me my entire stay(Kaylee I think was here name)….of course they hit me with the booty juice claiming I was “manic”. But when you are being held against your will, not being heard or listened to, and then being told you can’t wear shorts and told in the most sarcastic and disgusting tone “if you would just take the medicine they would let you out” you are given reasons to act “manic”. They treated patients like we were wild animals being held in a cage.”

“Oceans is the worst mental health place. No wonder our mental health is horrible! I had 2 appointments and didn't see anyone due to the fact the dr was a no show and the receptionist is claiming to be the office manager seems to be lost and had a hangover from Mardi Gras 😡”