Northwestern Medicine Orland Park

“When I arrived, I parked on the opposite entrance of where I actually should've. I have issues with walking a distance. I saw a lady that worked there, I believe a volunteer. I asked her to give me directions to my doctor's office. When she explained to me where he was, she asked me did I need a wheelchair, she saw my need. Right away she got me a wheelchair and she even pushed me all the way to my doctor's office. She was so very kind to me and I appreciated her so very much. She's was just an example of what was to come. Everyone I came in contact with was very helpful, pleasant and polite, a great smile and great personality. Everyone there was great. An awesome experience”

“Had my son at the Palos location on April 11th the staff was beyond amazing! The delivering doctor went above and beyond to make sure I was healthy after baby boy appreciate all the staff.”

“Boooo! To Northwestern Medical in Orland Park! Getting an 87 year old Alzheimers patient ready for and to her 9:00 am appointment with her Primary Care Physician is a difficult and stressful process! To arrive at Northwestern Medical and be told, "Sorry. The building is closed. There's no power. You'll have to reschedule your appointment," is infuriating! Northwestern can email, text, call for payments owed, etc. Failing to notify patients of their building being closed due to power loss demonstrates a lack of professionalism, patient courtesy and inexcusable negligence. Oh, and when I went through the Northwestern Medical portal to reschedule her appointment, the first available appointment with her PCP is in November!”

“Bar none, the friendliest people you will ever have to take care of you! You feel welcomed from the minute you walk in and every doctor and nurse that I have seen has taken their time and answered all my questions and made you feel like you are truly important and heard!”