New Oakland Family Centers

“I am completely disgusted with my experience at New Oakland Mental Health Services. If you are looking for real mental health help, I strongly recommend going elsewhere. The front office seemed completely unorganized and uninformed, and rude... the therapists felt inexperienced and disconnected, and my experience with psychiatry was one of the worst medical interactions I have ever had. Literally a complete waste of energy and time. I felt highly stereotyped, unheard, dismissed, and completely unsupported while trying to seek help. Instead of compassion or guidance, I left feeling judged and emotionally devastated. Nobody reaching out for mental health treatment should leave an appointment in tears feeling worse than when they walked in!!! This was, without question, the worst experience I have ever had with a mental health facility, and I will never return.”

“Good experience overall.. definitely accommodate my psychiatric needs and the medication that I’m prescribed for the most part has bettered my life and tackled 75% of my anxiety. Personally, I think I should be at a little bit higher of Milligram on a certain medication. But overall, it takes away 75% of my anxiety and overthinking. I believe a small increase in a certain medication would eliminate 90-100% of my psychiatric issues. NP are great, I’ve just had a lot of different ones over the past 6 years.”

“At first the people I was seeing for counseling n meds wasn't working out! But they both no longer work there and both my counselor and therapist are a wonderful fit now! Remember if someone's not a good fit for you you can request a new person”

“All of the staff that I have worked with seems caring and like they have a passion for what they do. I like how you can participate but are not forced to participate in the group programs. I like the ability to do art and other activities while at the same time participating in the overall classes.”