Mosaic Community Services Outpatient Mental Health Clinic

“I enjoy this practice. Dr.T and Kyle listen. Doctor doesn't try to force you on handfuls of medicine. Have been very accommodating thru the pandemic. Also the staff seem nice and allow you to book up to 4 appointments ahead for therapist which is convenient. Still offer Zoom which personally with someone who suffers from social anxiety is VERY cool. I would recommend.”

“I have called and called for help. Ever since the first time I have called when I lived in Timonium I couldn't get some one to pick up the phone or return my calls to make an appointment. So I had drive to the office and walk in and beg for someone schedule me for an appt. Once I moved to Westminster, i was thankful this office wasn't like that. Then I'll i missed some appointments, thay was wrong and my fault that was five years ago. They wouldn't see me anymore fast forward to the present, my therapist left from where I was treating. So I have to find another. I'm limited with where I can go. This is a small small City and I'm on a waiting list at one place. So that leaves Mosaic I've been calling and calling. Someone answers the phone but they just keep telling me they have to have someone else higher up, evaluate my situation and they will call me. But it's been three weeks later and they still insist on they have to evaluate my situation. I begged for an appointment. I asked if you don't want to treat me, then please just tell me that. If you don't think I'll show or you can not forgive me for the past then turn me away. Ill move on But this waiting and waiting to see if I can have an appointment is all I can do. I have no other option. I felt pretty close to suicidal a week ago. I know I can go to the er. I also know that I will not hurt myself because it's an abomination against God. But hey I still feel that way. I am going untreated. I need help. I can't do this alone and I want so bad to recover. I finally asked to speak to this higher up lady and she told me I have to obtain medical records from the last place I treated. This is going to take two weeks to process my request. And once again she'll evaluate my situation then. I'm not getting anywhere. They just have me going in circles. I don't think this is right. I've never had to produce medical records to get a appointment. Iust want to give up fighting with this lady but i have no other choice. I'm suffering to bad. I don't know what else to do. God give me strength. I just want help.”

“I have left multiple messages trying to seek Counseling for my son. No call back. Not able to speak to a live agent ever. Disappointed that the people who are trained and educated to communicate can’t return a phone call.”

“The day program really helped me out but they are a "non disciplinary action place" they let people get away with rape and letting the other clients attack others and sweep it under the rug I've had threats against my life and my ex girlfriend was raped by my housemate he threatened to gut me for being Korean at 94 liberty st in Westminster Maryland.”