Mid-America Psychological & Counseling Services, PC

“I have been a patient with Mid-America for over 8 years now and I've met with multiple mental health professionals at this office. All of them have been amazing at helping me work through some tough issues. It truly surprises me that there are so many horrible reviews for this on here because I've had nothing but great experiences every time I have met with anyone. From the front desk, especially Aisha's smiling face brightening up my day, to the several counselors/therapists I have had during my time with Mid-America Psychology and counseling, they have been nothing short of incredible each and every time. Please, don't let the bad reviews on here keep you from doing what's best for your mental health. They are very caring and will do anything possible to get you the support needed to help you become the best version of yourself.”

“Very unprofessional staff and therapists here. I had my first therapy appointment this morning with Dr. Michelle. I could tell right off the bat that she had an attitude. She didn’t want to talk about what I went there for, as well as came off as very judgmental. I called the office back to make a complaint, and then the office manager was also extremely rude as well and hung up on me after I told her I would be looking for a new therapy place. Just blows my mind that this place is supposed to help others with their trauma, mental health issues etc. Yet no one seemed to care and was all about the money. Do not go here, do your research and find a good place to attend therapy.”

“Oh my god these reviews were no joke. The therapist is nice but that is about it. Nothing but headache from this place. Filled out paperwork on June 11th to have it sent to insurance. Called July 8th for an update and they didn’t even send it out. Insurance never received it and they REFUSE to send it again. Majority of the front desk people are lazy and have the biggest attitude when you check out to make another appointment because god forbid you have to look up from your phone for 2 minutes. Edit: My daughter had an appointment for the 13th at 7pm…. Got the confirmation email and everything. We show up at 6:50 that day and the parking lot is empty and doors locked. No phone call saying it was canceled NOTHING. Don’t book appointments so late if you’re such in a rush to go home. This place needs to be looked into by the board of health and some serious customer service training.”

“Yeah the reviews for this clinic are definitely accurate. I called to cancel my intake appointment because I saw the bad reviews and I didn't have confidence in the clinic because of that. The receptionist fought me about why I was cancelling. That's wild to fight someone who's not in the best headspace. If you are looking to use this clinic for your mental health. Don't.”