Methodist Medical Group - Behavioral Health

“Well for starters, some guy started an altercation with me because apparently I was taking too long using the ONLY toilet they had in the ER. I had no choice but to embarrassingly defend myself. Then after I was finally called for service a nurse named Pamela quickly and aggressively inserted a 20ga IV into my vein which still hurts. For some reason I had to keep asking them to be gentle with me, because there seemed to be a time limit or rush job to get me out of there. Not a pleasant ER visit by far. After hours of waiting for a bed I was eventually moved to a private room on a floor which was a relief. Soon I received an unwelcomed visitor that caused stress and uncomfort and an argument happened. However instead of checking on the patient RN Megan was very vocal about her care for everyone else in the entire building except her current patient who's being stressed out while under care. She didn't even pretend to give a damn about my overall health. Only the other people in the hospital even the person in my room causing the extra stress. And she was trying her best to convince me why my well being meant absolutely nothing to her. After failing to convince me of her stance against me she became frustrated and said she's leaving. I said yeah get on out of here, get out of my room. I'm not there to feel like a victim only to be cared for. Then she tried to convince me that I was cursing which was ridiculous considering who was in my room I'd never speak that way in their presence. However I still apologized just to feel decent about my own actions. I almost requested a new RN. Not sure how that would've worked out so I just dealt with her attitude and did what was necessary to complete the experience. Dr. Hogan who did the surgery was very calm and just awesome. Very clean facility. Rn khaila helped improve my overall experience. Such a ray of sunshine she was to someone who's afraid of hospitals. So it wasn't all terrible but needs social improvement.”

“We are from out of state and my husband had tendinitis in his elbow. From the front desk to the Nurse to the nurse practitioner everyone was so helpful and took great care of him. We were so thankful that we found this clinic.”

“Had my appointment today arrived 10 minutes early. I still had to wait an additional 40 more minutes to see the nurse and then return to the seating area for another 15 minutes before I saw the doctor. I'm not sure of the anticipated that many people because seating was not up to COVID-19 standards. But my doctor is always polite and I know that he is genuinely concerned about my health.”

“Mary & Roberta are the best staff in Midtown. You can't ask for better professional service. We need more positive people like you two. May everyday be a good Day”