Maumee Valley Guidance Center

“Maumee Valley Guidance Center comes into my Junior High and High School Health Classes. They give a two day presentation on Signs of Suicide. This has been very beneficial to the students and their mental health. I would highly recommend this program.”

“They do not care about clients, the receptionist is amazing and my old psychiatrist and nurse were amazing. My mental health improved drastically over a span of 8 yrs with them but since Asante has taken over client care ,I feel unheard and like nothing more than a number. Don't get me started on their greed. They only care about money, my insurance is not in their network anymore and now I'm treated like absolute crap because I have a larger deductible, and they said they rather I find differant psychiatrist even after I said I do not do well with change. They said they don't want to have to worry about me not paying them. I was harassed multiple time by someone calling from the napoleon office trying to force me to cancel my appointment even though I told her repeatedly that I had the money. I feel like all my hard work has been for nothing because of the way they treat me. I feel like they think I'm unworthy of treatment and like im just a number.”

“Would give more but since they want to discuss information with other people within the building. May i remind you my child has been going there for awhile, my child's father never signed a release of information for his girlfriend to help take the child and they blabbered it all out to her. No they are not married either. Also its been MONTHS since my child has been going and this agency just caught on a couple days ago. Yall need to get it together before a lawsuit is thrown at you. Invasion of a minor child's privacy without CONSENT OR A SIGNATURE FROM EITHER PARENT.”

“people here don’t like doing their jobs and treat patients like trash. they constantly put my family member down, don’t help him out, force him to take meds that make him sick, etc. the receptionist always has an attitude with him for no reason & wouldn’t book an appointment for him that he needed for what reason? the nurse told him he will never have a chance to get on disability even though he has two (or more) disabilities that qualify which really irked me & that helping him get on it “wasn’t her job” even though help was requested from her from someone else that literally works there, they’re just overly rude for no reason, they act like actually doing their jobs is impossible and take their hatred out on their patients. they’re obviously only there for the pay, not to actually care for their patients. another thing is the therapist themselves, good luck getting in with them when you really need it because you’ll have to wait a month or two to talk to one even though a therapist should be there when needed. they are supposed to be taking care of mentally ill people but instead treat them like they’re only there for the paycheck.”