Maimonides Mental & Behavioral Health

“Communication and outreach BAD. Doctor NEVER replied to emails or phone calls, failed to communicate efficiently, cause prescription delayed and appointment delayed. Prescription never on time!!! Scheduling appointments is equally frustrating because communication is so poor. Because of their repeated delays, I have been forced to go without my medication for at least one week almost every month. This has caused unnecessary withdrawal symptoms, worsening anxiety, and put my mental health at risk. No reliability at all, this office has repeatedly failed to provide even basic communication and continuity of care…”

“There's no way to speak to management. Hispanic woman in the front with glasses and red/orange hair is not professional. I notice Jewish people get treated well here but people of color are not treated well by white staff. I went to multiple buildings. The Hispanic woman with dyed orange hair has been rude multiple times to me. But she's nice to women. That's sexist. Even though majority of the patients are not white. They don't even treat children well. They have no way to make complaints or speak to patient relations. Even though I left a voice message for patient relations they do not respond. I've seen multiple people going building to building and floor to floor, people with disabilities. Just to be told they do not have an appointment or given the wrong information.”

“Edit 2 - Just remembered how Dr. Schwartz made me sign a document under fale pretense and then looked up my medical history illegally and then used it to force me into AOT and refused to explain to the judge that I was a victim of medical malpractice. Edit- I raised my review to 2 stars due to a pleasant interaction with Dr. Ramirez. I felt he treated me with respect. When I started at Maimonides Psychiatry I was 145 pounds, had a 3.751 GPA, had not used substances in years, and had 2 hospitalization over a 5 year undiagnosed period. After 1.5 years I weighed 233 pounds, my GPA dropped to 2.775, I relapsed to substance use, and was hospitalized over 6 times. I reported this medical malpractice to the hospital and they promoted Dr. Ramirez to supervisor and put me in AOT. I am Pakistani and Muslim and when I arrive at Maimonides Medical Center, however, I dont recieve a special welcome at the hospital like jews do. If you are Jewish, you get a special greeting at the hospital. I have been hospitalized here more than 10 times and have been to the ER close to 20 times so you can trust me on this. Run away from this hospital.”

“I had scheduled an appointment at Maimonides Mental & Behavioral Health for my child. When I called about my child’s emergency, instead of offering support or seeing us as scheduled, they simply told me over the phone to “go to the hospital.” If your office is open and taking appointments for children, why turn us away at the exact moment we needed help most? My child was in crisis and needed to be seen, yet we were given no support. This feels extremely unprofessional and irresponsible.”