Lighthouse Behavioral Health Solutions

“Lighthouse offers alot to people in recovery. I helped out for 4 years. Found out I had Cancer I was too sick to come in had to do ZOOM. Had appropriate paperwork to stay home. Lighthouse dropped me with no forwarding & a phone call and a hang up literally. I was devastated. Lighthouse changed my life however I also needed therapy due to past trauma and they dropped me for no reason. Made excuses when I was sickest in my life. I needed them and they weren't there for me. It has pros & cons. I hope anyone getting help stays headstrong, sober & changes they're life. Sobriety is awesome! Good Luck to you all & God Bless.”

“This place really used to have my utmost respect. However an incident happened at the center where two individuals had to be physically restrained from a physical altercation. I was one of the people helping break the altercation up and was even thanked by a counselor for making sure his wife was safe, I won't say any names Scott Beach, then turn around and find out that the same counselor wrote an incident report on me and got me discharged from the program. I was not asked anything about the situation my side of the story nothing. If you don't want your business broadcast to the rest of the clients do not go here counselors gossip about everybody's business. HIPAA violations everywhere.”

“I'm a Case Manager at a treatment facility. We refer clients often to this location but recently have stopped because of the admissions dept their lack of knowledge and Empathy for the peopl3 calling in. This time the same lady answered the phone and tells us to hold and then comes back and tells us that we need to go through the entire admissions process with the client even though this is a returning client. We called another location and the woman who answered was alot more pleasant then the one at Marysville and only asked the client to do an housing application. Not the entire process over again. It's just not a good look when the first person you speak to that's Representing the company is so rude and short with the potential clients. Seems like they need more training.😬”

“I've went here for almost 3 years, thought I could trust my counselor. I found out my counselor broke hippa on me. I was very very angry and upset over it. I wrote a statement about it. I got discharged while the counselor got in absolutely no trouble over the situation and continues to see the client she broke my hippa with. This place doesn't take hippa serious at all. This isn't even the first time hippa has been broken by this counselor with other clients.”