LifeStance Therapists & Psychiatrists Westerville

“Was listened to, suggestions made by therapist were for some continuing therapy seems reasonable. Several treatments were clearly discussed. Warm welcoming attention and grateful for me dialog.”

“I have provided my insurance information multiple times, yet I continue to receive billing charges that should not exist. On top of that, I was scheduled with a counselor, only to find out later that they were not properly credentialed to handle my situation. This left me without care and forced me into a cycle of waiting, rescheduling, and uncertainty. As someone actively seeking mental health support, being left in the dark like this is unacceptable. Communication has been inconsistent, and I’ve received little to no clear answers from staff or management. To make matters worse, I am now being charged for services I either did not receive or could not continue due to their internal issues. Mental health care is not something people should have to fight for like this. If you are considering this provider, I strongly recommend asking detailed questions about provider credentials and billing upfront. This experience has been stressful, disappointing, and ultimately harmful during a time I was trying to get help.”

“Highly recommend LifeStance. My therapist, Matthew, has helped me so much. Further, LifeStance makes it easy to schedule appointments, pay your bill, etc. The overall experience has been really good!”

“I met remotely with Christopher Lautt. I felt a better connection with him than a recent in person at another practice. He actually listened, and asked insightful questions. He also spoke with me as a human being, not the patronizing attitude I found in person. Based on this experience I would definitely recommend both him and the practice.”