LifeStance Therapists & Psychiatrists Mount Pleasant

“I had an appointment with Nurse Practitioner Casey today and it was great. Truthfully, I was a bit reserved about meeting with a male provider but it made no difference in my care at all. Casey listened to me, educated me thoroughly, and allowed me to collaborate with him based off of his recommendations which was refreshing. I didn’t feel as though a diagnosis or treatment was pushed upon me. So grateful to have such a good experience!”

“I had the pleasure of speaking, by phone to Dillon in your Mount Pleasant office for an appointment that I was trying to schedule in West Ashley.Not only was he professional, he had a special voice that made you feel safe, and his delivery was gentle, but mature and knowledgeable. I have done lots of calls online and spoken to lots of people who answer the phone, but never one like Dillon. I hope you will recognize him and hold onto him tight. He’s a GEM!”

“Our therapist, Rebecca McVey, was wonderful with my son, and I’ve consistently found the phone staff to be polite and courteous. On the other hand, my experience with communication— through the patient portal—has been extremely frustrating. Despite being encouraged to use the portal, messages frequently go unanswered, are routed to the wrong provider, or sit without response for weeks. Even after making 4–5 follow-up phone calls to the office, to receive any sort of answer. This is my second time having to do this. Scheduling the initial appointment was also very difficult and took over a week to complete. Since our evaluation, which was more than three weeks ago, there has been no follow-up communication or guidance on next steps after reviewing the preliminary results via phone call. We have no official report in hand. At this point, it feels unnecessarily difficult to obtain the answers to simple questions in a timely fashion regarding my son’s care. The communication (or lack there of) ruins the entire experience.”

“My experience was very positive. Everything was ready to go and on time. My contact was very knowledgeable, answering all of my questions, and making recommendations for a path forward. Follow ups were done immediately as promised. All in all, a very seamless and convenient process.”