LifeStance Therapists & Psychiatrists Elmhurst

“I have to say Lifestance, has been Wonderful since I've Started There, I was Paired With An Excellent Psychiatrist, Understanding Patient & Quite Pleasant. The Whole Office Is Filled With Very Nice People. I'm Glad I Found You When My Psychiatrist Retired Now Going On 1.5yrs Now. Keep Up Being Awesome, Liz Bishop”

“While my psychiatrist was nice and provided good care, the administrative side of LifeStance is a nightmare. I was charged over $650 for a single online visit with zero transparency; costs should have been mentioned upfront, but they never provided an estimate. ​When I tried to negotiate a payment plan, they refused to cooperate and instead took unauthorized funds from my account. I sought help here for my mental health, but their billing practices and lack of support only made my situation worse. I eventually had to file a formal dispute with my bank, which ruled in my favor and returned my money. Their lack of empathy and transparency is unacceptable.”

“I really like Susan and I look forward to working thru therapy with her. Susan seems to be a great therapist and I really think she will help me thru my depression. This initial meeting was getting to know each other and share with her some of my trauma.”

“Was 8 minutes late to my scheduled appointment and did everything online before hand but they still wouldn’t take us. Then they say we still need to do a children’s health questionnaire and that they sent it to us. After showing the front desk lady that wasn’t the case and that the check in said everything was complete she continued to be smirky and rude and tell us she couldn’t help us. But she obviously knew we didn’t receive it. She tried sending it again and showed her it still didn’t send. She saw on my phone. So then she gave me actual paper to fill out. Wish I got the front desk lady’s name but she shouldn’t be at the front desk because she’s rude. Also the appointment was with Adrian Driscoll and she wouldn’t take us when we were only 8 minutes late and we drove 40 minutes to see her. Also, the front desk lady wasn’t at the front desk when we got there and there was no bell or anything. Also the location is in a run down building with 3 floors and only 1 bathroom for the building to use so my son had to wait 20 minutes just to use it. DO NOT GO TO THE ELMHURST LOCATION. EMPLOYEES AND DOCTORS RUDE and place needs more than one bathroom for 3 floors of businesses”