Life Care Family Services

“Multiple times they cancelled my appointment without calling in advance to save me driving nearly an hour to get there. It's difficult enough as it is to work through anxiety and panic attacks just to get out of the house. I would blame the front desk for lack of communication. I will say that the nurse Diane knows what she's doing, the therapist Ron is effective, and Holly is considerate about how you feel about the meds she prescribed. I liked those three people. But because of cancellations and trouble with RX refills I'm not going there again.”

“Impossible to get appointment times for the nurse. When you do get one, they cancel. The counseled stays in his computer filling out questionnaires. The front desk staff is extremely rude. For mild symptoms they may be able to help you. But if you rely on getting medication refills monthly or specialized one on one care, this is definitely not the place. It’s like a factory pushing as many people through as possible.”

“My son was referred to lifecare for behavioral therapy and medication management for adhd/ anxiety. He loved his therapist but from July to december they canceled 13 of his 16 appointments. So he seen his therapist 3 times in that time frame.. after the last canceling I just never made another appointment. He was on 2 medications and I didn't like his reaction to one of them. I called to get advise from the nurse or dr. The dr was on vacation and the nurse never called me back. I just took him off everything. I'm not gonna deal with a place that obviously cares nothing about my son's well being. Most of these canceled appointments was the day before and 1 was an hour and a half before appointment time and we live an hour away!”

“After a near fatal motorcycle accident when another driver pulled out in front of me & my Harley Road King. After flying through my bike’s windshield & over on to the other side of her truck I became unconscious with a traumatic brain injury. I was brought back 3 times. Dealing with the psychological issues from the accident, I reached out to LifeCare. They were good in the beginning, then the clinic did changes of staff. The new staff was over prescribing me pills without being followed up by a trained psychological personnel. At times, the pills they had me on made my body go into full body muscle weakness & ketosis. I called & spoke with the nurse, her response was instructing me to drive 1 hour to them. I COULDN’T MAKE IT TO MY GARAGE LET ALONE TO ATTEMPT TO DRIVE AN HOUR AWAY!! If you have good insurance or can pay good money, you’ll be able to see someone who is creditialed in their field. But without much money, your not going to get far.”