Lenawee County Mental Health Authority

“Quick shoutout to the staff here. I have sat in that waiting room far more times than I imagined i would. I have seen people come in with a crisis and just say that they needed help. The front desk person starts to make calls to see who they can get up front to help them. They care. They are also not gods. They are human. And I am guessing on this but I have a feeling it is a rather high stress job. My family has been helped more times than I can count this last year. I mean - ha - I feel like our family should be poster children for them. Tricia is a wonderful, lovely therapist. I cried when my daughter was dropped from Medicaid and was no longer eligible for the program. We did end up with Promedica where she ended up getting a great doctor. Lacey, Jonelle and a few others who have come and gone have been instrumental in helping my older daughter get services as a disabled adult. The people who work here - I mean - to say they care is putting it mildly. They go above and beyond in unseen ways to care for the people who walk through their doors. With that being said - resources are not unlimited. And as decisions have to get made - they care. I've seen it multiple times. If you are having a crisis - yes you can call them. If you are having a crisis - yes you can go in during hours. They will do their best.”

“Honestly, have to say that the treatment i got here for 2 years was not even close to being good. The therapists have too much of a caseload to actually care. My psychiatrist continued to up medication doses for nightmares (it didnt work) and it turns out I have sleep apnea! The moment I wasn't actively suicidal cmh discharged me from their care. My social worker kept on telling me that I needed to get a job despite the fact that im disabled. I just never felt like they had the time to care! Would not recommend getting treated here at all unless its a last resort. I was also so sedated with a daily prescription that I was directed to take every day, that I went through withdrawal.”

“Nice and caring staff. My son seems to be on a better path and feeling better. His first case manager was over bearing but his new one seems to respect his process.”

“Once you are in their system for assistance, they won’t let you go even if you verbally tell them, I no longer want your “services”. I’m afraid like with most government organizations, this one is just the same, in way of just needing an excuse to keep names on file for billing.”