Kentucky River Community Care

“I would give a negative if I could, I took my son for testing on July 18th and as oof October 24th it is still not done I have called every Friday almost and left my number and not got one single call back, she only spent 20-25 mins with my child for this testing so I’m wondering how accurate this testing can actually be. Do your self a favor and find another facility this one is a joke!”

“IMPOSSIBLE to get ahold of. i have been calling for OVER A WEEK trying to talk to someone about some paperwork. all i get is an automated voice telling me “no one is available to take my call” that immediately ends the call after. ridiculous.”

“I also wo I love leave 0 stars. They don't even deserve 1 star. All the workers are inept at their jobs. 7 weeks for a simple report. Want to know why it took 7 weeks? Because the so called Dr. Sits in the office on his phone. All the secretaries are inept. Just go somewhere else because these people have 0 work ethic!!!”

“I'd leave 0 stars if I could. We drove 2 1/2 hours one way (just over 5hrs round trip) to have our 3 year old son tested for autism. We were told it would be around 2-3hrs for the test. We get there and the woman said she's in a hurry and has to leave. We filled out questionnaire and paperwork and she played with him for about 10 minutes. He's nonverbal and very obvious that he has autism. Said she would call us the following Tuesday with the results and where he falls on the autism scale. The appointment was November 18th. Today is December 15th and still nothing. They haven't even sent the results to his pediatrician. My wife and I have left dozens of voicemails and she has our emails as well. Called today and she's not in. Should've just bit the bullet and drove to Cincinnati at Cincy Children's hospital for the test. Couldn't be more upset and frustrated.”