Journey Mental Health
5721 Marlin Rd #3800, Chattanooga, TN 37411, USA4.1(14 Google reviews)
Photos via Google Maps listing.
Cost & payment
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At a glance
- Telepsychiatry
- Individual psychotherapy
About Journey Mental Health
Journey Mental Health is listed as a psychiatric clinic in Chattanooga, US. Contact the clinic directly to confirm which treatments it offers, its eligibility process, insurance participation, and current availability.
FDA-approved uses
General information only — confirm the clinic’s services and your eligibility directly.
Services offered
- telepsychiatry
- therapy
Location & hours
5721 Marlin Rd #3800, Chattanooga, TN 37411, USA
Get directionsHours of operation
Open now- Monday
- 8:00 AM – 8:00 PM
- Tuesday
- 8:00 AM – 8:00 PM
- Wednesday
- 8:00 AM – 8:00 PM
- Thursday
- 8:00 AM – 8:00 PM
- Friday
- 8:00 AM – 8:00 PM
- Saturday
- Closed
- Sunday
- Closed
Patient reviews
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What patients say on Google
“If you are a couple seeking therapy with the intent of staying together I do not recommend this facility. My unmarried partner and I attended two sessions and our therapist, Rachel, stated during our 2nd session we needed to end our relationship and we still had 30 mins left to go of our appointment. When I have brought it to peers or others who have sought counseling I have receieved complete shock that a couples therapist advocated for separation and only after two sessions. I asked Rachel in the middle of the session why she was doing this and if this was normal and she stated that many of her appointments are people who simply show up and stay for 5 minutes so they can get proof of attending therapy for divorce court. (Exact words) I would not recommend any couple that is trying to make it work to seek help here but this facility can satisfy signing your form for divorce court if that's all you are needing.”
“Grace is the most heartless human being I have ever met. She started seeing my son who’s been through abuse and he’s seen her for about a year and she totally dropped him as a patient when he begged to see her after a brain injury. He didn’t want to start his story over and relive the violence over with another therapist and relive everything again. She won’t even have the decency as a human being to give this teenager closure in the very least. She does not deserve to be counseling young adults. I’ll be reporting her to everyone’ I can for the way she’s done this poor child . She’s a disgrace at the very least. I would never ever recommend her or this place . She had NO problem taking our money I might add to this post. READ all the reviews carefully. That’ll tell you everything you need to know about this place. We’ve contacted a lawyer due to our son’s mental state of mind knowing he can’t get the help he so begs for from Grace . So sad . What a horrible person.”
“Deciding to try therapy as an adult was a difficult decision to make, especially since costs can be prohibitive. I was quite unnerved with my experience and will not be returning for a few reasons. - They don't take insurance. - The receptionist asked few questions and casually assigned a couple of therapist options for me before understanding what would make a good fit. They did not seem to care whether or not I was a client after I canceled future appointments. - My intake appointment was very emotionally difficult (necessarily, I understand, in order to describe issues), but I was met with the most superficial sympathy and not given any resources or time to wind down to a functional level before being ushered out (just under the full hour and repeated confirmations of having payment methods available). The scheduling around the holidays was not planned very well either, with a large vacation gap between intake and the next available session. I understand that this can be therapist-contingent, but my experience overall was not worth recommending. It felt gross and transactional, particularly when therapy involves intense personal vulnerability.”
“My teenager has only had a couple of sessions with Trey but I have already seen a difference in her. After the first time she met with him, it seemed like a weight was starting to lift off her shoulders. And she said she already loves meeting with him because he's funny and super easy to talk to. In my conversation with him, it felt like he was truly, actively listening to my concerns and he gave great suggestions on how I can help. I'm so excited to have found him for my kiddo, and I can't recommend him enough!”
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