John F. Kennedy Behavioral Health Center

“I have been going there for about 7 years. The mental health services are adequate, but the case management services are next to useless. I need a job badly and none of my texts or calls are ever returned. Referrals have been made supposedly but there have been no responses, no progress, and no help. Don't waste your time get a case manager elsewhere”

“I have been a patient here for over 15 years at this point. I cannot get through to anyone on the phone but yet when I'm there there is always somebody sitting at a desk. I am out of medication. I can't make an appointment because no one answers the phones and no one calls back This is absolutely unacceptable for an office that sees this many people with severe issues. Now I have to withdraw for medication just to get back on it when you finally decide to answer your phone. This is highly unacceptable. I am not a Medicaid client. I am not getting free services. All I would like is that someone would answer the phone and treat clients with respect. If Dr ola wasn't such an amazing doctor, I would throw you to the wind. Unfortunately I can't just walk into any other doctor's office and ask for my medication so I have to do it with your incompetency until then.”

“Firstly-To Jill: I came to this clinic, very broken and hopeless. You heard my desperation and so willingly helped me get help. I have been blessed and I thank you. To all of the other staff: for all of the effort, sincerity, devotion, patience and compassion I thank you and I acknowledge it. This clinic has change my life. Best clinic I’ve ever been to.”

“Please do not go to this clinic. They don’t give you refills. You’ll have to be there every 30 days and if you cancel or reschedule your appointment, you will be without medication and they don’t care… Once you leave the building, they treat you like you’re not a patient and anything you may need between appointments you will not get helped. The staffs are nice but this should only be your last and temporary option.”