Jackson Psychiatry Group

“I have been a patient for almost a year now. I work M/F 9-5 and stepping away for calls isn’t always the most convenient. Being able the use online portal was a plus for me. They are also very responsive. I was able to get seen within a week, they were able to easily get medical records, got set up with a phenomenal therapist and have seen progress in my career and personal life already!”

“You have to use their terrible website before they will call you. The website form is 9 pages long and glitches, having to start over again several times, plus put in credit card information. It took 2 days to complete this and when you have mental health issues, this is a real struggle. The front desk staff ladies socialized loudly rather than maintaining a professional respectful atmosphere when I arrived. Some of the MHNPs and the doctor doesn't file insurance, and are cash only. They also charge a hefty fee to file FMLA and STD paperwork. When I did my intake session, the intake therapist was nice, but charged me $200 to ask me some of the SAME questions from the 9 pages I filled out online. When I spoke with a Psychiatric nurse practitioner, she was curt and seemed annoyed, asked me same questions but in greater detail that I already answered for an hour, then...... referred me to another provider! So for four days time, 2 appointments and $200, I got referred, not helped. I do not recommend this practice at all! In contrast, Three Oaks warmly answered the phone, booked me for in-person intake and insurance review, with a real person. I then had several weeks of intensive therapy, some of the best I've had in 30 years, with a team of fantastic therapists I highly recommend Three Oaks. In conclusion, don't waste your time and money on Jackson Psych.”

“Carrie is the best psychiatrist around hands down. I was running late for appointment today. She still wanted to see me, is remarkable and upbeat. She genuinely cares for her patience”

“Worst communication. Never answer the phone and when they do you get no where. Might be the place for you but not if you need to get in touch with someone.”