Ionia Walk-In Care | University of Michigan Health-Sparrow

“Very quick, professional staff at the front desk. The nurse practitioner was the most respectful and thorough medical experience I’ve ever had. She really listened to all the complaints and took care to communicate and address all the issues. I highly recommend this urgent care.”

“We got right in today, waited less than 5 minutes in the waiting room, received the care we needed for my son's sprained ankle, and left. The registration lady was super friendly, the medical assistant was as pleasant as she needed to be, and the PA was great! They were open the day before Easter Sunday, and that was wonderful! I'm not sure why all the bad reviews.”

“Appointment times mean absolutely nothing when you're sitting there waiting 30+ minutes after you're appointment time. It's crazy someone can check in plenty of time after you had and get brought back before you.”

“This is my go to place. I see many "horror" stories about this walk in clinic. This is the best place I have went for care. Some people have bad experiences and others don't. I have been going here for many years for services. I would recommend it. No one is perfect, not even medical professionals. You just have to cut them some slack. After all they are human too. Staff is typically nice. Sometimes you run into someone who is just having a bad day. Overall this place is professional and clean with great staff. If you have concerns you can just reach out and talk about the concerns to their office. I will continue to go here and take my kids here.”