Interborough Developmental & Consultation Center

“I’ve been with IDCC for nearly 2 years and have had a mostly positive experience - shoutout to therapists Brianda Gosselin-Hickey and Shirley Segarra! I do virtual therapy with IDCC so I can’t speak to their in-person services and facility. Many pros: seamless virtual and consistent sessions, easy scheduling/rescheduling and coverage when a therapist is out of office, helpful text reminders for upcoming sessions, multi-lingual therapists, and kind, supportive mental health professionals here. The billing can be slow, but there hasn’t been any major issues or overcharges like I’ve experienced with other clinics. I’m knocking 1 star for the admin chaos though - every few months case mangers reach out for documentation updates, often overlapping in their outreach, which causes a lot of confusion and frustration. I understand IDCC needs to stay up-to-date on certain client docs, but the outreach is just so disorganized and frequent. Even once I’ve completed the required docs with one case manager, another will reach out and often outside of my communicated availability. As personable as the case managers are, there seems to be internal disorganization and miscommunication that needs to be addressed. Overall, I recommend IDCC for mental health support.”

“Psychiatrist Gustave is doing a wonderful job. He is very proactive in his approach and never leaves an opportunity for me to be left without my psych medicine. He is what the company/clinic needs”

“IDC is amazing at what they do! I see Ellie for therapy and am so very grateful for her kindness and patience. IDC offers so many ways to support and care for yourself and your family. She's not only helped improve my life overall, she's helped improve my marriage and the way I communicate with coworkers. If I could give this place ten stars I would.”

“This mental health center does not treat its patients well nor prioritize their needs. Their staff will make what their patients are experiencing about themselves and will often over step boundaries that clients set for sessions.”