Integrated Behavioral Health

“I originally left a high rating. But, sadly. Their rules has caused me to feel unhappy with them. The providers are nice, calls are answered and most of the time staff is understanding. I had to call to cancel my appointment today because I am loosing my insurance. I planned to go until I found out my insurance is ALREADY not covering things even tho it expires January. And, I can't afford to pay the Dr out of pocket as I try to recover and find what to do as now all my medications I need to survive basically is stripped from me due to the new administration taking away millions of health benefits from us the people. Moving on, call still counted as day of, which I understand. But again, I could not predict my insurance would do this. Once I get it all fixed I probably will not come here again simply for the fact it feels as if I am getting penalized by two medical groups instead of just one... It sucks.”

“I have nothing but good things to say. My daughter started seeing a therapist here over a year ago for anxiety and depression. I have had to pay a fee for missed appointments 2 times, but if you can prove you missed your appointment with a doctor’s note it is waived. My daughter loves her therapist and I do too.”

“If there was a negative star it would be -100!! I had to atleast select one star to be able to post! They don't even deserve 1 STAR🙄 Their portal that is supposed to have patient info does not have upcoming appts listed. Apparently they are having issues which is a them problem. My son had an appt. My daughter got sick with Covid. He logged on at 11:00 No appts listed. We had no text reminder. We assumed she didn't make the appt. I call the next day and they inform me we have a $50 no show. I have called multiple times with no answer. I have left messages with no call bk. I would not go to this clinic if my life depended on it. All I got from them were excuses. I do not recommend them!! I'm sure the staff isn't any better on the office. It starts at the top so Im sure these are not Dr.'s I want treating my son.”

“I've been getting counselling here for a couple of months. And all I can say is they are great. The receptionist always greets everyone with a smile and a helpful manner. Therapist's April Davis is the greatest in my opinion. She takes time to understand what going on. She has a wonderful caring personality. Never judgemental. Offers clear precise advice. Everyone I've met at the Shaye Park location been wonderful. I would recommend them to anyone.”