In Step Behavioral Health

“I cannot say enough wonderful things about Dr. Pollyanna V. She has truly changed my life by helping me find the right medications. Throughout the entire process, she was incredibly patient, kind, and understanding. She always took the time to listen to my concerns, answer my questions, and make me feel comfortable and supported. What sets her apart is how much she genuinely cares about her patients. She never rushed me and worked with me every step of the way until we found the treatment that was right for me. Her compassion, professionalism, and dedication are unmatched. I am so grateful for everything she has done for me. She is an amazing doctor and an even more amazing person. I highly recommend her to anyone looking for a doctor who truly listens and cares. She is simply the best!”

“Too many employees in the very small front office which causes them to steps on each others toes and communication to get jumbled. Only one actual Medical Doctor. Just a bunch of cold, non compassionate Nurse Practioners. Also, not open past 5pm or on weekends so if you work a normal 9to5 job then it's impossible to get an appointment. The girls don't seem confident when answering patients and have to ask the practice manager every time. Very annoying. Seems micro managed. Also, billing is terrible. They do not collect when you come in so the balance adds up.”

“In Step has been an amazing experience, best place I have been to yet! Dr. Andrew Phillips is a wonderful therpaist. Im making the most progress I ever have in therapy, and he is to thank for that. The guidance he offers is insightful and I couldn't be more grateful! Polyanna is also an amazing psychiatrist, she was immensely helpful when talking with me and finding something that would work for me. She consistently checks in and is always available if adjustments, questions, or another appointment is needed. 12/10”

“5 stars for In Step Behavioral Health!!! I find all the therapists, doctors, and nurse practioners at this practice very welcoming, friendly, & warm with a very organized, inviting office. The waiting room has the perfect amount of light! I have found many waiting rooms to be dated and dark like a dungeon, which is not welcoming. I also think the ladies in the office go above and beyond for patients, this is not a practice with long waiting lists, long wait times, and unreturned phone calls. It is hard to find such genuine and compassionate care and I have been looking for the last 15 years. I appreciate all the little things about this office and I would highly recommend Dr. Rao and her staff if you need medication or just some talk therapy. It helps to have a listening, intelligent ear to bounce your problems and dilemmas off of.”