Hurley Mental Health Associates

“The one star goes to the friendly front desk staff. I would not recommend Diane Vack to anyone going through mental health struggles. I only met her once after an inpatient psych stay at the hospital and she was incredibly bossy and judgmental, writing in my notes that I only attempted to take my life for attention when I stated that I “wanted someone to listen to my struggles.” as the reason for said attempt, NOT that I only abused substances for attention. She did not go over my intake paperwork with me that I spent 45 minutes filling out and barely listened to a word I had to say without interrupting. I would not recommend her to anyone and would suggest she change career paths by becoming a high school principal instead.”

“I was a patient there for quite a few years and I had to stop going there because my wife was dying from a hereditary brain disease ! There was a lot going on with her so I had to stop going here ! Now I just tried to get something going so I could come back and they tell me that I have been referred out and that I have to find treatment somewhere else! I really thought this place was supposed to help people but apparently not ! Would never recommend this place to anyone ever ! And if you do decide to go there I wish you all the luck in the world !”

“I'll paint a picture of what happened this morning (Nov. 4, 2025). As always, my (former) therapist was late by 30 minutes and any other time she will cancel appointments without making a rescheduled appointment. As for today she came in hot headed, rude, and hostile. My psych doctor wanted her to fill out certain paperwork to my employer. She REFUSED. She refused to do some thing that her superior old her to do. She also didnt try to have a conversation with her superior, or for me for that matter on why (in her opinion). She became rude, snappy and cutting me off while I was speaking. Didn't she go to school to contain her emotions? I walked out of the office and told her I'd request a new therapist. As I am TALKING to the receptionist she comes around the corner stomping her heels trying to intimidate me with her presence. And REPEATS what I had just said to the receptionist. I've never had a problem with this office. The receptionist are great. They are kind and courteous. My psych doctor wants to see me thrive and get better but this particular therapist does not. So, if you'd like a therapist where she wants you sit there and color pictures and point to pictures of how your feeling. She's your gal. I have been seeing her for a year now and we haven't made a dent into my past traumas. She'll be late every visit, but will not do make up time. I have private insurance from my employer. I can only imagine how she treats individuals that use state insurance. She is absolutely horrendous. I'd love to blast her name on this review, but I will not. I gave three stars for the receptionist and for the psych doctor. Zero stars for the therapist that cannot contain her emotions. Also, because she will not show up time or no show. I took work off for this. Message me privately and I'll tell you which therapist not to attend to.”

“I have been going to them for years and there wonderful and love how much they have helped me”