Human Services Inc

“I wish I had looked at these reviews before trying to call to schedule an appointment. I have never felt more small in my life than when trying to seek mental health resources and talked down the way I was by this receptionist. Their information isn’t even remotely up to date in health insurance apps. They don’t take insurance and yet I got their info as an in network provider from my insurance company. If I could leave zero stars I would. If you are seeking mental health resources, look anywhere else.”

“Now that I've had care here for nearly a year, I just want to say a few things. My medication management is great and I am thankful for it, but my experiences with therapists here has not been the best. My first therapist, Dave, was absolutely wonderful; however, he moved states, and someone else took me on as their client. My next therapist, Stephanie, was also very kind, I just felt personally I did not "click" with her. I stated I wanted a new therapist and instead was told that my BPD is "too much" for any other therapist at this establishment to handle, and that I would need a PHP. In essence, I was practically kicked out of therapy for my personality disorder being too difficult to manage by a professional whose job is to help manage such disorders, was told to go through with finding a PHP, and was given no help or referrals to any PHP around whatsoever, after being told over the phone someone would help me find a program. I also want to say Lisa at the front desk is absolutely wonderful and it is always a pleasure seeing her. I'm not sure if my reviews matter much at all, but I hope it can help someone else with BPD be aware and weary of being "too honest" with these people. Getting kicked out of therapy and told I am basically too much unprompted and out of nowhere altered my everyday life, as I do not manage well without a therapist. This is just my honest review and experience. Other than the therapist issue, the care I have received here has been great, especially by my previous therapist Dave. I miss him a lot.”

“This place is terrible. Latoya the receptionist is rude, unprofessional and her supervisor Vanessa is just as trifling. Therapist Judy is phenomenal though. She truly cares about everyone she comes in contact with and is honestly the only reason I put up with them.”

“Unable to refill my daughters medicine because the nurse practitioner has not called it in, despite daily reminders. No direct phone number for her, no idea who her supervisor is, totally unacceptable . At this point she has run out of the medication. Dangerous, totally avoidable, situation. Finding another agency.”