Holcomb Behavioral Health Systems

“I attended treatment for more than I year at the Holcomb Phoenixville location for more than a year. Whenever possible make sure you understand the length of your treatment plan. My therapist was less than forthcoming and failed to explain my discharge plan. After a year of treatment and hundreds of dollars in billing, I was discharged without any documentation of my completion of the program. The group programming was helpful. The individual treatment not so much.”

“After over 6 years with Holcomb’s IBHS services, my son’s services were ended in May. I was told he no longer needed support—despite his serious (documented) trauma history and clear ongoing struggles. At the time we even had suggestions for higher level of care. Since services stopped, his behavior has worsened, he’s not doing well in school, and has had many emotional outbursts. I also never received an updated evaluation despite it being completed in May and a promise that I'll get it shortly. The new supervisor has been unresponsive and dismissive, and communication has been poor throughout. She only responded after they ended the services. Speaking with upper management did not help. Right now my son needs more help than ever, and I feel completely let down by the organization that was supposed to support and help us. The only reason i gave them 2 stars is because we were lucky enough to have an amazing mobile therapist for 4 years who unfortunately left the company. Otherwise, I would have given them 1 star.”

“Everyone at the Front desk to the Doctor to my Therapist has been great. Have had good care at Holcomb”

“I wanna give it one star because every therapist I has was not good at all but it got 2. I gave it 2 because I genuinely enjoyed my psychiatrist there. I missed an appointment because I was at work and I tried to call my therapist back 5 times and she never once answered the phone. She overall just wasn't that great in my opinion.”