Hinds Behavioral Health Services

“I am going to give this place 4 stars. I LOVE LOVE MY DR. DR RICHARDS. She cared about my mental health and treated me as a person from the second I walked in that room. She is trying so hard to find the right med for me. Being very patient and kind. Getting to know me taking her time which I love and truly appreciate. Now the counselors/therapist on the other.. the first one I got she answered the phone the whole time poor girl was so lost she was an intern. I told her i was not upset. It wasn’t her fault. The second therapist I got was ok. He just listened to me. Just let me let it all out. Didn’t give me any feedback except telling me that I am very self aware and I know what to do. However it was my first session so with that being said I think the advice he gave me was what I needed to hear. We have had one hiccup where my prescription wasn’t sent it should have been but that was quickly resolved. I see a lot of bad reviews but they have been so good to me. From the front desk to the schedulers to the counselors to the drs. They saw how bad I needed help and they helped me. They made me feel seen and heard for the first time in so long. The meds they prescribed helped me tremendously. I recommend this place.”

“Customer service for mental health patients is horrible. No one had a care in the world in this facility. Even the security guard was sitting in patient sitting area chilling watching tv. I have sent emails and called and no one has yet to contact me back about my experience with my mom. They triggered her to a level I have never seen.”

“For 6 months I have been trying to get an appointment with a therapist. In 2023 I had one there but she left a few months later and they gave me another. She then left a few months later as well and they set me up with another but I felt okay enough to not go and just get my meds for the psychiatrist there. But tragedy struck my household months ago and ever since I’ve only been sent to voicemail by the therapist supervisor and the therapist they claim is mine. I have left NUMEROUS voicemails with my name, number, and the issue etc along with me kind of breaking down in one voicemail begging for them to call me back so I could talk to a therapist due to a serious accident my boyfriend was involved in but no one ever returns the calls and the front desk ladies can only transfer me to the therapist but like I said they NEVER answer. I will NOT be returning.”

“These people don’t care about you they’re just there for a check. My therapist, on numerous occasions scheduled my appointment with her and when I got there I was informed that she was NOT there on that day. This happened more than once . I feel like they were no help to me”