Guiding Light Psychiatry

“Came here for the first time the other day and LOVED it. From the moment I walked in to the moment I left, everyone was so kind!! The nurse who sees you before the provider was SO nice and welcoming, my provider Alex Bruce was incredibly helpful and professional and also kind, and the front desk lady Lana was the best!!! She made me feel comfortable when I walked in, and made me feel more calm before the appointment, when I was originally super nervous how it was all gonna go. And she made sure I didn't leave without getting a sticker, not even knowing that I love and collect stickers. Recommending this place to everyone I know. :)”

“I am so thankful to have connected with Guiding Light. Alex Bruce has been a gift from God helping me manage and work through my ADHD diagnosis and mental health management. Highly recommend taking control of your life and reach out for help! My insurance doesn’t cover my visits, but the office is understanding and works with you through the financial aspect of it as well.”

“Please take your loved ones elsewhere. My husband is bipolar I and went into a pretty bad manic episode and we waited for this appointment with Tammy. He left with nothing more than Lamictal that does nothing for pulling you out of mania- despite him asking her for another medication to treat it. She refused- because of this, his mania worsened until he went into full blown psychosis. He then reached out to them daily begging them for help- he was hung up on and told daily they would call him back and recieved no call. We waited a week to finally get a hold of her. She refused to allow me to be a part of his treatment despite him wanting me to be involved, and WORST of all- she told him while he was in active psychosis that I was LEAVING him. This was completley FALSE. She had never spoken to me, had no idea if this was true or not, and putting that in the head of someone in such a fragile mental state was incredibley dangerous and unprofessional. Things continued to spiral until I was able to get him into decent doctor who prescribed him the correct medications, granted his requests and didn't fill his head with false information. He's thankfully doing much, much better now but this could have all been avoided had he of recieved proper care in the first place. Zero stars. I will add to this review on top of everything else, they are now denying he was ever patient here. Me and him do not share the same last name but I am sure by the information I provided they know the patient I am referring to. Everything stated in this review is accurate so I don't appreciate being threatened. To refresh your memory although this was very recent; he asked for Lithium for his mania and was told that was an old school medication and she would not prescribe it despite it being the gold standard for treating manic episodes. He was told to stick to the Lamictal alone until he was finally sent in Abilify after a week of repeated phone calls and worsening condition. Ya'll would not have my name on file considering I was not permitted to be involved despite that being what he wanted. He has confirmed now that is he stable that she told him I was leaving and not coming back which sent him deeper into a spiral. This had deeply effected my family and I would prefer responsibility be taken instead of denial and threats. Thank you.”

“I cried the whole way home after leaving. TEARS OF JOY. Guiding Light is the gold standard. The Chick-fil-A of psychiatry. The sweet, wonderful, perfect angel at the front desk was already sliding the glass to the side and smiling at me as I was still opening the door. I’ve never felt so welcomed. I wish I could remember her name (sorry queen,) but the nurse who took my vitals was so kind, down to earth and easy to talk to. I can hardly put into words how incredible it was meeting with Laura. I felt so seen. The treatment plan was very collaborative and she truly truly truly listened to understand me. I will sing her praises for the rest of my days. The other sweet, wonderful, perfect angel at the desk who scheduled my follow up appointment was so personable and welcoming as well. 100/10 recommend.”