Greenbrook Mental Wellness Centers

“First things first, this is not a review of their treatment. This is a review of their selling tactics. I contacted Greenbrook and was sent a whole bunch of forms to fill out. Fine. But then I read the details of the forms and I grew very uncomfortable with some of them because I was essentially signing and agreeing to pursue treatment with them BEFORE I EVEN SPOKE TO ANYONE!!! I may be depressed, but I'm not stupid. So I cancelled the appointment. Since then, they have either called or texted almost daily. They do at least stop on the weekends. And what also concerns me is the phone number. I always know it's them because their name comes up on the screen, but the actual number is always different. It's weird. Anyway, regardless of if their treatment would actually do wonders for me, I will not use Greenbrook because they are borderline harassing me. Research Avesta instead.”

“Greenbrook has been an oasis of help and support. The therapies have been useful in treating multiple mental health disorders and we are very grateful. It’s a very welcoming, calm environment but it’s the people who make a big impact. You are treated with respect, kindness and care. Medical protocols are carefully followed. The team is very professional. Patient education is done well. Question or concerns are answered in a timely manner. Customized therapeutic support is excellent and deeply appreciated. The administrative support consistently goes above and beyond! I hesitate to name anyone for fear of leaving anyone out, but we feel very fortunate and blessed to work with everyone here. The location is easy to access via mass transit or car. Parking is plentiful. The office is soothing. Each treatment suite is private, comfortable and tranquil. Thoughtful resources and tools are provided and do enhance your experience. We highly recommend this office of Greenbrook”

“I'm relatively new to the area but had previously received TMS for chronic, drug resistant depression and anxiety. We came across Greenbrook when looking for local providers after moving here in spring of 2022. Having previously gone through a full TMS treatment plan with limited success, Greenbrook suggested we talk about Spravato. I'd done some reading on ketamine treatment and cautiously began learning. Intake involved a full history of medications, treatment and interviews. The staff worked with my insurance to ensure everything was covered and explained it all to me and my wife. The staff has been patient and caring as I have worked through the program. I've now been on Spravato for about 4 months, am in maintenance mode and have seen exceptional improvement. My wife has been involved the entire way and provides the same assessment. In her words, I have gone from 3-4 bad days a week to 1 day a month. If you have found Greenbrook looking for a caring staff, two progressive treatment options, etc. I offer my heartfelt recommendation. My only caution is to be clear about scheduling. The very minor issues we've had are around a couple mix communications on scheduling. Joy and play have returned to me!”

“I wanted to write a more current review to accurately reflect the treatment I am receiving now (not years ago, like previous reviews) at Greenbrook TMS in Tyson’s. First of all, I agree with another recent review that ratings should reflect the care received at the treatment center and not anyone’s personal responses to specific medications. My history with Greenbrook TMS spans a couple of years. I had my baby 2.5 years ago and had been depressed for about 2 years after that. About a year or so after she was born, I was referred for TMS at Greenbrook by my psychiatrist out of DC. I actually went to the Fair Oaks location. It was pleasant and the staff there were very nice. I believe I was treated for 6-8 weeks? I can’t remember the typical course of treatment. The TMS did not work for me. About a year later, my doctor and I started talking about getting ECT or this new medication, Spravato (esketamine) for my treatment-resistant depression. While ketamine infusions have been on the market for awhile now, Spravato is administered intranasally. Due to the possible side effects, you must be monitored for 2 hours at each treatment. The initial treatments are rigorous and a time commitment, but I will sacrifice anything for my mental health and getting *me* back. I am now in my second month of treatment and can confidently say that it is working for me. I just left a treatment, actually, and told the staff there that I am so happy, and loving life again. I will do anything to help more (depressed) people experience what Greenbrook TMS has given me - my life back. Not to mention, the office is SO comfortable and welcoming - both physically and supportively. They truly care about providing the best, individualized treatment for each patient. Each visit, I am monitored by 2 staff members, one of whom is a nurse. I also have a consult with their PA at each visit. Side note: she kept me company for 1+ hours on my first visit to ensure I was as comfortable as possible. Recently, my insurance company tried telling me that they were going to deny my Spravato treatments. The Spravato coordinator worked quickly and efficiently behind-the-scenes to appeal my insurance's decision and ensure that the medication would be covered for me. These are genuinely good people who care about you and what they do! I highly recommend Greenbrook TMS. Get your life back on track!”