Greenbrook Mental Wellness Centers

“After receiving a phone call from Aaron M. Curtis I am changing my review from 5 stars to 1 star. I do not believe the TMS machine located at the Fairlawn location is working correctly and / or has been calibrated recently. I presented with severe migraines immediately and vision issues after starting the treatment. After one treatment I lost the use of my tight hand. Despite having finished all 36 sessions the migraines did not subside and now I am more depressed than I have ever been. I expressed my concerns to Dr. Scott Schmitt who recommended trying ketamine instead. My insurance company sent in the approval letter to Dr. Schmitt to begin treatment. However, Aaron called me today to essentially say that they’re not getting paid enough from my insurance and so I’m SOL. Expect a medical board complaint against your license next for malpractice.”

“I have usually been extremely happy with this facility. But my med wasn't ordered this past week causing my tx to be canceled. I was assured that next weeks meds would be there on time. The next thing I knew was that my spot was given to someone else even though the pharmacy said my meds would be there. I feel like I am being played. This happened a few months ago and I was assured it would not happen again. I'm getting my other tx on Friday which causes us to cancel important obligations. And next Friday also. I am so disappointed and unhappy with Greenbrook. I hope no one else has to go through this”

“Went there for about two years but all of a sudden they can’t keep their appointments. I took off work and showed up on my scheduled day but they didn’t have me in the system. I talked with the people to confirm but they don’t seem to care. Seems to be a common theme there at the moment.”

“The level of compassionate caring is amazing here at the Fairlawn branch, and the treatments are proving to be very effective. Highly recommend a consultation if you have had Treatment Resistant Depression.”