Great Lakes Psychology Group - Grand Blanc

“It is truly amazing how money hungry this company is. I canceled with my therapist 49 hours in advance for medical issues and my therapist responded 10 hours before my appointment so I was given the 25 dollar late cancellation bill and was not made aware of it until 2 months ago when I haven’t gone to this therapist sense 2024. I tried to settle it and they did not want to hear any of it and continued to send emails that btw went into my spam folder from how many they sent, I was not aware of this bill and it got sent to collections and I had to deal with that. I understand money is a big thing but 25 dollars for a mistake they made that they choose to not take accountability for is for one hilarious and two is crazy. If you’d like a company that is only interested in in money i’d definitely recommend this place :)!”

“The provider we saw under the GLPG umbrella removed our underage son from the building for "nature walks" in the groundskeeping waste area several times without advising us, then was offended when told she needed to let us know if our son left the building. She additionally would not pass on critical information to one parent she didn't personally like. After we finally changed providers the real nightmare began. The GLPG improperly billed primary and secondary insurances and has spent over a year insisting that I pay a balance that shouldn't exist. We've spent countless hours communicating with GLPG billing, confirming COB with insurances (they already knew what was what and confirmed it was improperly billed), and even had the open dispute sent to collections by GLPG without further attempts to properly bill the services. I do NOT recommend GLPG for clients OR providers!”

“Update: I scheduled an appointment with a new therapist, Megan Nemetz. My appointment was at 6 PM, but I waited a full hour in the zoom waiting room. She never showed up or contacted me. Luckily I was able to call and cancel to avoid paying the no show fee, and the woman who answered the phone was very helpful! I had a wonderful therapist here for over 3 years now but she unfortunately has stopped seeing patients due to health issues. I tried to book a new therapist on the website and selected Ashley Laine as I felt she was a good fit based on her list of specialties. Unfortunately, she has canceled on me last minute twice now. I booked my appointment a week out and she has canceled the day of the appointment both times. At least have the decency to cancel the day before so I can rearrange my plans. Disappointing and discouraging.”

“I selected this therapist based on their listed credentials for marriage counseling. Throughout the sessions, despite being articulate and providing clear evidence of the issues occurring at home, my concerns were either dismissed, misinterpreted, or reframed as "having a lot of anger." Often, my core points were overlooked entirely. It appeared the therapist aligned more closely with my husband, potentially due to shared interests, which created a dynamic where my husband’s actions were not critically examined, regardless of any proof I presented. This imbalance ultimately reinforced the very behaviors contributing to the deterioration of our marriage, rather than fostering any meaningful accountability or resolution.”