Grayson & Associates, P.C.

“My personal grievance is with Nurse Practitioner William Gurley. He is a competent provider but a zero-tolerance doctor when it comes to prescribing benzos. He very reluctantly prescribed me a month's supply of Xanax and when I came to pick up the script at the pharmacy two days later, found that he or the office had called to cancel it. I recognize that many people abuse controlled substances and no doubt Grayson & Associates has run across its fair share of patients who fall into that category. However, without informing me and allowing me to explain my circumstances, my script was abruptly nixed. In reality, and had Mr. Gurley bothered to ask me, I would have informed him that I had been prescribed 45 1 mg Ativan pills with the option of taking up to 3 per day as needed. Which I did. Within 15 days I was out, though the prescription had been filled on April 8, 1 day before I tried to fill Gurley's Xanax script. I also was prescribed Restoril for sleep, which is a benzo as well, but I ceased to take it because it did absolutely nothing for me. Fifteen years ago it was very effective, but no longer. What I would underscore to Mr. Gurley and all providers is that I have been on lots of medication for 30 years and as a result have developed a strong tolerance to many of them. I was confused as an abuser of my meds when I simply ceased to take them because they didn't work anymore. Jumping to conclusions isn't fair and does no one any good. Don't make assumptions that all patients are out to misuse their medications. As the saying goes, that ain't necessarily so.”

“Excellent practitioners But a support staff that is constitutionally incapable of owning issues from prescription delivery to billing. If you are cash paying, or willing to deal with having to do the staff’s support functions for them, again excellent practitioners. If you are like most people and have insurance, prior authorizations, anything else… you will be doing that leg work effectively solo”

“If I could give 0 stars I would. I was scheduled for a 1pm appointment and at 1:30 they were saying the doctor is still doing rounds at the hospital. I could not wait any longer because my 8 month old daughter is waiting for me. I asked why they would schedule me at 1 if she isn’t here to see me and they said “it’s normal. She starts seeing patients at 1 everyday.” Then why have I not seen her and you’re saying she’s not here. I had already paid my copay and they said they’ll email billing to get it hack to me - we’ll see about that. The front desk workers were extremely rude, they were shocked when l couldn’t wait with no end in sight, and no one ever apologized for the inconvenience.”

“The WORST!! The provider was OVER two hours late for a telehealth appointment. She then says I’ll need to come pick up my daughter’s prescriptions, no problem. I drive over this morning to pick up, and she is missing a prescription. I tell the front desk lady, who NEVER has a friendly attitude, and she says I’ll have to write it down and give to her because she doesn’t come in until 2:00. Now my daughter will go without her medicine due to this doctor’s negligence. We will not be coming back and will be finding another provider. I do NOT recommend this place.”