Genesee County Mental Health

“My counselor was great and so was the psychiatrist I saw. Due to unforeseen circumstances I wasn’t able to attend 2 follow ups I had scheduled due to being short staffed at work. When I called to get a refill the nurse informed that because of that they wouldn’t refill my anxiety medication and said “a lot of people work and still make their appointments” she made me feel like a horrible person AND caused me a large amount of anxiety. My meditation was out in 3 days and they can’t get me in for 2 MONTHS. Very disappointed in the lack of empathy from a MENTAL HEALTH NURSE.”

“My therapist and nurse are the best. They always have my back and are there when I need it, I've had them for years now and I couldn't ask for a better team! They are very encouraging and clearly care about my journey when it comes to my mental health and seeing me grow The biggest gripe is the medication side. I've had probably more than five different doctors since I've been going to mental health, and it's been exhausting having to start from the ground up every time with them. It's very hit or miss. My nurse is the only consistency I've had which I'm very grateful for!”

“my current counselor is amazing but it took several counselors to get one that stuck. the staff don't want to work here and leave as soon as they can. the psychiatrists leave in the middle of adjusting medications and leave you scrambling because they have no one else besides the two main doctors that are awful. go literally anywhere else. i'm suicidal again due to this medication and doctor stress when i was fine before.”

“I like my therapist. But the psychiatrist isn't the best. She only prescribes depression medication Even If you're diagnosed with other issues that you're still having problems with. And I know I'm not the only one having issues with this because everyone else who goes to this office has the same issue. She's been the problem there for years doing that when they've done nothing. Also when calling I was on hold for a while so my phone was muted and before I could even turn on my mic to talk they hung up.”