Forefront Behavioral Health

“I want to start by acknowledging something important: Becker has been an integral part of my mental health journey and improvement. Their professionalism, care, and thoughtful approach have made a meaningful difference in my stability and overall well-being. Finding a provider who truly listens and supports you is not easy, and for that, I am genuinely grateful. However, the recent and recurring fee changes from Forefront Behavioral Health are increasingly concerning. While I understand that operational costs rise and that some administrative fees may be necessary, the decision to charge additional fees for medication-related questions about dosage, instructions, or side effects feels illogical and potentially harmful. Patients managing mental health conditions often rely on timely, accurate guidance from their clinicians. Placing a financial barrier on essential medication questions may discourage patients from reaching out when they need clarification the most. This creates a troubling dynamic where some patients may turn to unreliable online sources, forums, or non-professional advice rather than contacting the very clinicians responsible for their care. That outcome is counterproductive to safe and effective treatment and undermines the continuity of care that behavioral health services should prioritize. Additionally, it feels like every few months patients receive another email announcing new charges or fee adjustments. Over time, this creates the impression that financial policies are expanding faster than patient support. For those already navigating mental health challenges, the growing list of fees can feel overwhelming and discouraging. Forefront Behavioral Health has talented providers who clearly care about their patients, and Becker is a prime example of that. I hope the organization considers how these recurring fees and new charges impact patient trust, accessibility, and willingness to seek guidance when it matters most. Quality mental health care should encourage open communication, not create hesitation around asking necessary medical questions.”

“This place canceled my appointment for VA Disability at 3:30 the day before and claimed to have notified me. Then their receptionist blamed the scheduling agency after I drove an hour to be told the doctor wasn't even there. I received zero notification of the cancelation and wasted 2 hours of my life.”

“Been a patient for over two years. Great team, highly recommend.”

“Sarah Seeger is the best damn provider I've ever had. We all know it can be hard to find the right fit - from day one I've felt more heard and considered with her than any other provider I've seen since I started my journey with medication 20 years ago. She's incredibly responsive, even outside of our appointments, and always takes the time to talk about multiple options and the pros/cons before just writing a script and sending me on my way. Cannot recommend her high enough.”