Focus And Balance PLLC

“I had such a positive experience! From start to finish, the communication was excellent. When my appointment needed to be rescheduled, the process was completely painless, and I was kept informed every step of the way. My appointment itself exceeded my expectations. The doctor took the time to truly listen, answered all of my questions, and genuinely wanted to help. I never felt rushed or dismissed, and I really appreciated the care and attention I received. I also love having the flexibility to choose between virtual and in-person appointments. It makes getting the care I need so much more convenient. Overall, I’m extremely happy with my experience and would highly recommend them to anyone looking for compassionate care, great communication, and flexibility!”

“I've been coming to this office for treatment for years now, and although I've seen a few different providers over that time, PA Nathaniel Ramos has been my favorite by far. He genuinely cares about his patients. He takes the time to listen to how I'm feeling, thoroughly discusses my concerns, and never makes me feel rushed. Even during virtual appointments, I always feel comfortable and supported. It's clear that he wants the best for his patients, and I truly appreciate the care he provides. I also really like this office because of the flexibility they offer with virtual appointments and the ability to communicate through text, which makes scheduling and follow-ups much more convenient. The reason I'm giving 4 stars instead of 5 is because the quality of support from the front office has noticeably declined. I'm not sure what has changed, but they used to acknowledge my messages the same day, even if it was just to let me know they received them and were working on my request. Now, I've had to wait several days for a response, even when I'm reaching out about important medication refills. There have also been multiple occasions where the communication and support were not very helpful. The front office used to provide excellent service, so I'm hopeful this is something that can be improved. Nathaniel's outstanding care is the main reason I continue coming here, and I hope the administrative side can get back to the high standard it once had.”

“Highly recommend focus and balance. My kids and I all see providers here. I feel like they listen to us as patients and give us the best options for my kids and I and I would like to mention a certain PA Karyna for how she was able to communicate with my 13 year old daughter. I feel like she asked the right questions in a way a 13 year old would understand. She didn’t seem robotic how most Dr’s or PA’s are and just staring at their laptops. She actually went into depth with such concern that stood out to me and impressed me. Thank you so much PA Karyna!”

“I’ve had a great experience with Focus and Balance. Scheduling appointments is always convenient, and they respond quickly whenever I have a question or need assistance. I highly recommend Focus and Balance to anyone looking for dependable and compassionate medical care.”