Family Service League

“Its a shame mental health has become a business to these medical offices and agency. I empathize with anyone going through any hardship. I became a shelter resident in suffolk county and because I was new to the area and didnt know how to judge the miles. I took the recommendation of the shelter I was staying at to use the Family Service league. They are under the umbrella of a company called DASH. I went to the Riverhead Office on 400 west main street Riverhead NY. They all seemed nice. From the clerks to the therapist to the peer specialist. They also have a in house pantry. The clients however I cant vouche for, its mental health. DASH out the gate ordered my refill after I showed them my empty pill bottle. They also immediately without knowing me, change my dosage of one of my meds. Family Service league also wasnt comfortable with my meds as to what I could see. My next refill was due October 27th. They neglected to tell me that they were using a nurse practitioner. I was strongly against it, but because my experience so far was a good one, I said ok its just for the meds. I did about 3 appts for the week for 4 weeks. For my convenience they did all three appointments on the same day to save me having to come back, which was great. However it was the appointment with the nurse practitioner that caused the entire problem. Family servive league instead of scheduling me to see the doctor by the 27th when I needed a med refill. Instead schedule for the 30th which was 3 days later. Had I known what was coming next I would have addressed it right away. But because DASH ordered me the first refill I figure even if I didnt see the nurse practitioner until the 30th, they would have called in my meds as any reputable psychiatrist would have done, or anybody who cares about the well being of their patients. It wasnt until CVS texting me asking if I wanted them to reach out for a refill and I called on the 27th and they inform me they didnt get a prescription for my psych meds. This was when the nightmare started. Family league servives refuse to order my meds until I met with the nurse practitioner. When I reached back out to DASH they also told me, I have to see the nurse practitioner first. This led me to having to go to Nassau county twice in 2 months sit in the emergency room. When I realised we weren't a good fit and I ended my servives. It was as if I was in an unheathy relationship with an unstable EX. After going to the office personally discharged myself from the program, gave a reason why. Signed an open release and gave detail instructions of my Intention to find a program and then ask them to fax over my documents. Almost 3 months later I am still without a new treatment team. Family service is preventing me from moving on. Thank GOD the insurance company was on the call. They would have never believed a word I told them. Now Family League is pretending to not rememebering I signed an open release. After I found a program they are telling me they have to look into my discharge and they need 10 more days. They were now telling me I had to pay 75 cents a page. When confronted by the Insurance company it now became if I pick up the documents its 75 cents a page for my medical records. Only problem, I signed a release for them to share my medical records. THIS IS MY TRUE & HONEST EXPERIENCE dealing with the Family Service League and DASH. Im now about to be out meds for the 3rd month just be careful. Use a private mental health Phychiatrist and therpapist.”

“🎬📣FCS League Qualification A+ Grade Quality Family Care , Pattient Care 1-24 Disability Act and other legislations coordinated Ie Thrive 10 yr. Celebrant Most incorporating community services Resources into DSS Emergency Housing / Sober Housing Services Spa Applications Scatt applications Emergency Response Services SRI 👆🏻OMH Month Salute 🫡”

“I don’t know how to express my gratitude to this outstanding organization. The staff is superb! Robyn helped me through a tragedy more than fifteen years ago. She is dedicated, intuitive compassionate and kind. Robyn also ensured that my sons and husband were provided with the services they needed. The healing process is a long journey and takes a long time. Robyn was with me every step of way. Even now when I hit a bump in the road I can still reach out to her. Thanks to the never ending support from FSL my family and I are still surviving and thriving . I am forever grateful and highly recommend FSL to all. ⭐️⭐️⭐️⭐️⭐️”

“If I could give them one star I would. DO NOT GO HERE. Do not send your children here. None of the doctors are actually ever on site it is all by zoom. No one who answers the phone seems to know anything and half the time they have a horrible attitude. And the therapists.. a joke. Stay far far away.”