Family Service Association of Bucks County

“So im going to put 5 stars because they are so much better then penndel but not fuly better. I absolutely love my therapist and my kids love theirs but they cant help with family court to protect your kids thats just absolutely insane to me.. If your kids are having a crisis they wont write more then one doctor note which is ridiculous to me they want the primary doctor to write the note when the primary doctor is not treating them for their mental health!!!!! Because these are children really young children we are talking about that are really struggling but family services refuses to help? Its a damn letter!. And im furious! Penndel i NEVER HAD an issue getting letters for court or any letter i needed. Are you sure your there for kids? And safety for them physically and mentally? Therapist says one thing knows what's going on knows the crisis. Says she'll write notes but family services says no. Not the therapists fault at all so im not mad at her. Shes one of my favorites their but Its bull. Other then that its clean and friendly people !! Especially lisa in the office shes the best!!! So friendly! Very caring! Deserves a raise!”

“Called 47 times in 3 days with no answer when calling about a CRN.Place definitely is either lacking work ethic and laziness or a poorly managed team. Receptionist was also rude with no professionalism. I have never left a bad review but this is ridiculous.”

“One of the most horrible organizations I’ve ever worked with twice in my life. The first time around I was definitely bullied and mistreated even at their emergency cell today used to run recently. I just called them to try to look for a case management and mental health services to help me also look into getting Social Security disability that’s would’ve allowed me to be able to get assistance with managing my paperwork and being able to get on the disability. I’m looking for being in my vehicle and homeless. They made it very difficult for me to even be able to do the initial conversation with a psychiatrist for a therapist as they stated over the phone they’re so-called role is telling a homeless person with no vehicle or transportation to basically come in without any assistance to get there. This organization should go out of business and just drop off the face of the planet forget them look other resources Lenapee Valley those other different things you could probably fine that will actually help Update: Jun 11 tried my last effort and this is the last this org is a joke they really don't care about helping people talk about making someones mental health worse giving every road block there is to give I will not be looking for the services this is the same organization that also discriminated me based on my gender when I was staying in the shelter that they own this organization is not what it used to be, and it was never good. I'm looking for a different option.”

“Giving 1 star to my old case manager at Family Service, Rosemary Ocasio because she stopped working with me due to false rumors that the staff at my CRR were feeding to her. I had an appointment with her one day, and she didn't show up, so I decided to call her to see what was going on, then she says "Oh, I'm not coming." And then proceeds to tell me that she won't be working with me anymore. She presents as "sweet", but she is not. Very hurtful and unprofessional. She loves the rumor mill.”