Family Pathways

“They will kick you out for THEM cancelling appointments and not answering their phones when you call to schedule if you don’t keep calling and calling until they answer I guess . Courtney cancelled our appointment and claimed I didn’t call her back in enough time to her liking I guess when I have proof I called multiple times on my call logs. She even left me a message saying she was returning MY call then giving me a deadline to call her back by the following day (Friday ) which I couldn’t do because I was working a 16 hour shift and didn’t get a lunch break until after 7pm so I called first thing Monday morning and was told I was kicked out because I didn’t call her Friday. I could see if I cancelled or didn’t show up but SHE canceled the appt and I had been calling. Also, not my fault that we were playing phone tag back and forth because when I called she couldn’t answer, vice versa . Talking about we will give you 3 months supply of meds that I been on for yearsssss and who knows what will happen to me without them and they know getting into see the actual doctor takes a long time because they won’t even schedule you with a doctor until you do so many therapy sessions and most doctors are booked 6 plus months out. I loved John when he was my therapist there. He was great. Courtney on the other hand is NOT as a therapist or person. If you want to work in mental health maybe have some compassion and empathy and understand not everyone works the same hours you do and can be on your time. If I would of been the one that didn’t show or cancelled I wouldn’t be upset as that would of been my own dumb fault but that’s not the case here. Nothing like kicking struggling people while they are already down even more down. All I can say is if anything happens to me when I no longer have meds I hope my family sues the crap out of them for this..”

“We have been a foster parent with them for several years. When we first started they had amazing people and we were always supported. The top leadership apparently were not treated people kind, so there has been a toxic work environment and high turn over of people. The lack of knowledge now is so frustrating and with our recent placement they are not giving us the proper per diam and refuse to get us into therapy for one of our foster kids. It’s so frustrating. We are switching foster agencies to Bethany Christian.”

“The staff are very friendly and always call to remind me of my appointment. My counselor is amazing and she works hard and is kind and great at what she does. I love all them. Also my psychiatrist is very kind and listens to what I have to say she's very good at what she does. Just all around great place to go.”

“My family has been involved with Family Pathways for over 5 years. We have loved all the staff we have come in contact with. They work well with my children, and my kids like the therapists that were chosen for them. We as parents and the community have to do OUR part and be INVOLVED in helping our children, or it won't be successful, like some of the reviews with issues. I like the staff here, in every department. My children do too, which means the world to me. Be truthful and they will help you and your children. Remember, these people are humans too that deserve dignity and respect. I'm very thankful for this entire place and everything they have done for us over the years.”