Family Living Institute

“⭐️⭐️⭐️⭐️⭐️ I cannot say enough positive things about Family Living Institute and Rachel Gross Delbos. From the very beginning, I felt welcomed, respected, and truly heard. Rachel is compassionate, knowledgeable, patient, and genuinely cares about the people she works with. She takes the time to listen, explain things clearly, and make sure you feel comfortable and supported throughout the process. The song "Angels Among Us" is what i think of when I think of Rachel and how she has helped me work through things in my life, acute and chronic. Family Living Institute provides a caring and professional environment where you feel like more than just a patient. The entire experience has been positive, and I truly appreciate the dedication and personalized care I have received. I highly recommend Family Living Institute and Rachel Gross Delbos to anyone looking for compassionate, professional, and supportive care. They have made a meaningful difference, and I am very grateful for their help!”

“This place has saved my life. I was blessed with a counselor that ask the hard questions with no judgement. I been here for several years and wouldn't change because if you are having a bad day, they will listen and they actually care about the patients. When it comes to mental health you need this kind of support and understanding.”

“This is the one practice I have been to that will not feed the delusions of the female. Which is probably why there are so many enraged females in the reviews. If you are a man and want a fair and objective counselor, go to Dr. Melvin Snead at this practice”

“In times related to my mental health illnesses, working at nights, and my sleep being pretty much non-existent, I've no showed a few appointments within the last couple of years, but I have always willingly paid for the no-show fee and I've also paid the fee if I had to cancel within 24 hours. The psychiatrist and therapists obviously don't care, as much as they say they do, for our mental health. I've actually been canceled by them a few times because the provider had to either go out on medical leave or some other personal situation had arisen. How is that okay, when I make appts that work best with my hectic schedule? Its hard for me as it is, having minimal days off to be able to be seen! With all that being said, I've been kicked out of the practice during one of the most inconvenient and worst times in my life! And the fact that they didn't even tell me until I called to refill my meds and make an appointment! They tried to make it my fault!! Told me they discharged me a month ago and I should have found another provider already....LIE! I called a month ago and was told she needed to discuss it with the provider and they'd call me back...LIE, they never called me back! So now I'm panicking knowing I have to first, find a new practice, then start over again with new people, which all make my anxiety way worse! So I called them out on their BS and you would think it was an act of Congress, but she reluctantly filled my prescriptions for a month so I can find someone else. And ya know, I used to have a lot of respect for everyone in this place, but now they have all proven and shown to do the same thing everybody else has done all my life; left, disregarded, let me down, turned their back, no empathy or sympathy, and left me feeling unheard and unwanted!! I always try to do the best I can, all the time, with absolutely everything I do. It just never seems to be seen or understood and I feel like I'm being punished because my emotions and depression got the best of me and I got physically paralyzed and mentally drained. What makes it worse is to think these people work in the mental health field...they're not making me feel better, theyre just making me feel like another disappointment. As a nurse, I find this appalling and I could never turn my back on someone in need of help! What if I was having thoughts that weren't healthy and needed them to talk to? How do you think I would feel and how it would effect me?....ignored, unseen, and they just genuinely don't care...thanks FLI, I see what you really are now, uncaring and negligent! That is all...”