Families Inc. Counseling Services

“very unprofessional. my therapist would sit on social media the whole time, would make inappropriate remarks and never worked on anything with me. when i tried it was shut down, they were only interested in gossiping. They did a lot of things they weren’t supposed to and told me to not tell. My mental health has significantly deteriorated because they literally didn’t care about my well being. they talk bad about you behind your back too… receptionists are lovely, and i know there are amazing therapists under this company but it’s a shame they’re overshadowed by horrible ones. in all, don’t recommend :((”

“I LOVE this place. The Dr. Didn't do the " let's try just whatever medicine until it's right". I really like him he's a great Dr. And I love my counselor they are both very nice and caring and very helpful I have came a long way in progress and have only been going a few months. Even the nurse and everyone in the office is very nice.”

“I really did enjoy the services my daughter received. That is until she was dropped with zero notice after an inpatient stay. My child is losing her Therpaist and psychiatrist and now every other place is telling me they have waiting lists. My daughter was just hospitalized for her mental health, and now that she is out- she is losing her providers. I do not understand how you can run a mental health clinic that way. I only hope I can find another clinic soon, so that this difficult and traumatic time in our life is not made any more difficult. Would not recommend if you are looking for something long term or consistent. Imagine telling a child coming out of an inpatient stay that she now has to start over and explain her situation to a new therapist. We can only hope she can see a psychiatrist sooner than the 3 months I’ve been quoted. Seeing that she had an appointment with families on the 17th of next month. Now we are at square one trying to figure out how to get my child the care she so DESPERATELY needs. I’m honestly so upset and would not recommend this clinic to anyone. This is already a traumatic experience made even more difficult by the lack of resources this clinic has for its patients.”

“If I was able to give 0 stars I absolutely would give them 0. I have attempted to make an appointment for my son since October 2022. They scheduled an appointment and do not call or let me know if this said appointment. I was then put down as a no call no show. When I tried to reschedule this appointment they then told me that someone named Madison spoke to me on the phone and I did not show up for the 2nd appointment and now my son can no longer be tested with them! I DID NOT speak to this person and they won’t show me proof but now he can’t be tested! This is absolutely ridiculous and I would not recommend this place to anyone! When I spoke to the supervisor she simply stated that “ She doesn’t have to explain to me or argue”and she hung up on me!”