Ellie Mental Health

“Ellie Mental Health in Wentzville has truly been a life-changing place for me. From the first appointment, I felt seen, heard, and supported in a way I hadn’t before. The entire team is so genuine and caring — you can tell they really love what they do and want to help people heal and grow. My therapist has helped me work through things I never thought I could, and has given me tools and confidence to handle life in a healthier way. The space itself feels safe, comfortable, and welcoming, which makes such a difference when you’re opening up about personal things. I’m so thankful for Ellie Mental Health and the people there — they’ve helped me find hope and peace again.”

“While my therapist was fantastic, I was assigned to her 6 weeks before she was moving out of state. Upon our last session, there was no plan in place to move me to a new provider, which I don't believe was my therapist's fault at all. Unprofessional, to say the least. Edit -- Sent an email to this office and they told me they are having the therapist that is actively preparing to move right now call me. The therapist told me that they would call ME. This is the last time I ever deal with these multi-provider mental health facilities. They don't work well.”

“It took as much strength as I had to call Ellie again but because I saw someone previously, they want me to jump through a bunch of hoops to schedule with some one new. That's more than I can manage so I'm still without any support. It would help if the person on the phone showed some sympathy. I posted the content below, and I am very pleased to say that I got a response from Ellie. The president called me to apologize and also to offer me assistance to find the right support. I have a referral elsewhere now, but if that doesn't work, I'm going back to Ellie. Thank you, Jessica. It's nice to have a service that will find someone that is covered by your insurance. But as you have no other say about who that person is, and that is the only person you have to communicate with at the company, you don't get a person who is good for you, and you don't have a way to get someone else. If you're struggling with your mental health, this situation can bring you to a real standstill, which is not what you need. In the end, it's more frustrating and helpful.”

“Ellie Mental Health has created a very warm and comfortable place to talk about uncomfortable things. Their office is very relaxing and welcoming. Plus, it is very easy to get to their clinic. It is a great team and place!!”