Ellie Mental Health

“I was assigned this company through community care and based on reviews was was very thrilled; however I discovered they will not call the client. The client must have access to virtual appointment or be able to travel in-person. If a person doesn't have a computer then no appointment. If unable to travel to location, then no appointment. I do not recommend this company for the reasons I mentioned. If someone can not talk to me over the phone then the party is not being helpful.”

“While Bekah is no longer with them…. She was amazing and helped my daughter immensely with processing feelings and learning to trust again after a terrible experience which eroded trust at another facility in Rockwall. My only knock on Ellie is their billing and their billing practices. If they could work that out, they would be perfect. I found their therapists to be competent and incredible. My daughter is a different person and truly found peace here and a way to trust a licensed therapist again! Thank you Ellie Health and Ms. Bekah!”

“We have been coming here for a few months. I’m beyond relieved to have found such a fantastic place that also takes our insurance. The staff is very friendly, appointments are always on time and phone calls are returned promptly. My son is very comfortable here and his therapist (Sean) is great with him. In just a few months we’ve seen some great improvement in our family.”

“The counselor spent more time trying to get me to fix their billing issues than focus on me. Kept telling me to get a job, after I was just diagnosed with mild neurocognitive impairment from a brain injury and recommended ssi. Treated me disrespectful. When her previous appointment went into my time, she didn’t apologize. She cut my time short. Guess I am not worth their time.”